Tech Business Operations Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China IGNITE RECRUITMENT HONG KONG LIMITED Full time

Job Summary:

We are seeking a highly skilled Tech Business Operations Specialist to join our team at IGNITE RECRUITMENT HONG KONG LIMITED. As a key member of our systems team, you will act as the liaison between our business users and IT teams, ensuring seamless communication and collaboration.

Key Responsibilities:

  • Support the rollout of product development systems, including PLM, 3D Design, whiteboarding, vendor/supplier portal, and reporting tools, through project management, training, and training material creation activities.
  • Assist with identifying solutions for business gaps, drafting business requirements, and implementing/training new functions and systems.
  • Develop and maintain time and action calendars to meet project goals.
  • Attend cross-functional meetings related to our team's systems and provide team support through detailed agenda and recaps when appropriate.
  • Create communication materials about our systems and tools for our user community.
  • Assist with User Acceptance Testing (UAT) and run critical tests to maintain system integrity.
  • Organize individual and group training sessions for external partners, new hires, system implementations, and deep dives.
  • Train and support end users on business processes and system functionalities.
  • Become an expert in our PLM system to help facilitate further enhancements.
  • Support special projects and all other duties as assigned.

Requirements:

  • Bachelor's degree preferred or comparable job experience of 4 years+
  • Excellent organizational skills, planning, meeting coordination
  • Effective communication skills - written and verbal
  • Excellent knowledge of various industry-related systems
  • Excellent presentation skills
  • Proficient with Microsoft Tools; i.e. PowerPoint, Excel, Word, MS Office, etc.
  • Able to work in various job-related systems
  • Experience with Product Lifecycle Management, 3D Design, and/or Reporting systems a plus

What We Offer:

As a Tech Business Operations Specialist at IGNITE RECRUITMENT HONG KONG LIMITED, you will have the opportunity to work on various projects, prioritize tasks according to business and team needs, and work independently while guiding others in analyzing, designing, testing, and documenting system solutions.



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