Technical Support Specialist for Investment Bank
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at The Career Works Limited. As an IT Helpdesk Support specialist, you will be responsible for providing day-to-day monitoring, support, and administration to in-house users.
Key Responsibilities- Work in a large-scale environment with 5 days' work.
- Provide technical support services to all departments.
- Assist users with software or hardware troubleshooting and problem-solving.
- Incident management and reporting operation risk to Team Lead.
- Maintain and update knowledge base including technical documents and procedures.
- Identify and resolve technical issues, provide root cause analysis of each incident.
- Utilize latest technology facilities available to optimize and improve existing operation procedures continuously.
- Ensure all desktop computer systems are working properly.
- Online response to user questions and assignment of tickets.
To succeed in this role, you should have:
- Proven work experience as Desktop Support, Technical Support, or similar experience.
- At least 3 years of hands-on experience with Windows/Mac environments.
- Working knowledge of office automation products and computer peripherals.
- Knowledge of network security practices, Email system, VPN, Bloomberg/Wind etc.
- Knowledge of popular operating systems, software applications, and remote connection systems.
- Ability to solve complex hardware and software issues.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
The estimated annual salary for this position is around £45,000 - £60,000 depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
About UsThe Career Works Limited is a leading recruitment agency specializing in IT and finance talent acquisition. We pride ourselves on delivering exceptional results and building long-lasting relationships with our clients and candidates.
-
Investment Sales Specialist, Retail Banking
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China China CITIC Bank International Limited Full timeAbout the RoleWe are seeking a highly motivated Investment Product Specialist to join our Contact Centre team. As an Investment Sales Specialist, you will work closely with branches to identify and explore customers' financial needs.ResponsibilitiesExecute investment product transactions through inbound and outbound phone activities.Provide timely market...
-
IT Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeUpgrade your career with Aptitude Asia as an IT Device Support specialist. We are seeking an exceptional candidate for this crucial role, which involves providing top-notch technical assistance and troubleshooting services to our end-users. As an IT Device Support specialist, you will be responsible for diagnosing and resolving hardware and software problems...
-
Compliance Support Specialist
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China SAFE Investment Full timeJob Title: Compliance Support SpecialistAt SAFE Investment, we are seeking a highly organized and detail-oriented Compliance Support Specialist to provide administrative support to our Legal Department.Key Responsibilities:Handle internal staff's compliance mattersProvide secretarial and administrative support, such as document processing, filing, data...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking an experienced Technical Support Specialist to join their team. This role is responsible for providing technical support and maintaining the smooth operation of the bank's systems.As a Technical Support Specialist, you will work closely with the Head of Application Support to manage incident processes and ensure that SLAs...
-
Hong Kong, Central and Western District, Hong Kong SAR China WELLS FARGO BANK Full timeAt Wells Fargo Bank, we are seeking highly skilled professionals to join our team as Career Development Specialists. This is an exciting opportunity for individuals looking to restart their careers in investment banking. Our 16-week paid return-to-work program is designed to provide the resources and support needed to accelerate your professional growth.The...
-
IT Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeAbout the RoleWe are seeking an experienced IT Support Specialist to join our Information Technology Department at Bank of China. The successful candidate will be responsible for providing technical support to internal end-users, performing software installation and upgrades, and troubleshooting technical issues.
-
Investment Banking Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeAre you looking for a challenging and rewarding career in private wealth management? We are seeking an experienced Investment Banking Specialist to join our team at Bank of China (Hong Kong) Limited.About the RoleThis is a key role that will involve working closely with our investment consultants to analyze market trends and prepare investment proposals. You...
-
IT Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China BEA Union Investment Management Limited Full timeJob SummaryBEA Union Investment Management Limited is seeking a skilled IT Support Specialist to join our team. In this role, you will provide first-level support for our IT applications, market data products, and IT systems.Daily TasksConfigure and update Bloomberg AIM systems, including Commission tables and Compliance rules.Support the generation of Fund...
-
Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full timeAbout the RoleSelby Jennings is currently seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for an experienced IT professional to take on a challenging role that requires strong technical skills, excellent communication abilities, and a customer-focused approach.Job SummaryThe Technical Support Specialist will...
-
IT Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAt Aptitude Asia, we are seeking an experienced IT Technical Support Specialist to join our team. This is a unique opportunity to develop your skills and expertise in providing top-notch technical support services.We offer a competitive salary package of HKD 65,000 - 85,000 per annum, commensurate with experience, plus additional benefits including medical...
-
Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full timeJob Title: Technical Support Specialist About the JobThis role is based in Kwun Tong and involves working as a technical assistant for our clients. Salary InformationThe estimated salary for this position is HKD 24,000 per month. Job DescriptionWe are seeking an experienced professional to join our team as a technical support specialist. The ideal...
-
FX Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeJob OverviewHang Seng Bank Limited is committed to service excellence and seeks a highly skilled FX Specialist to join our team. The ideal candidate will have strong knowledge of investment products, retail banking experience, and excellent interpersonal skills.Job DescriptionWe are seeking a seasoned professional with expertise in structured products, FX,...
-
Senior IT Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Links Talent Full timeJob Title: Senior IT Support Specialist - Global BankingAbout the Role:We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Global Link's Talent. As a key member of our global support team, you will be responsible for providing top-notch technical support and analysis to our clients...
-
Hong Kong, Central and Western District, Hong Kong SAR China NLS Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NLS. In this role, you will provide critical technical support and maintenance services for our trading applications, ensuring seamless operation and high-quality support to our traders and analysts.About the RoleProvide first- and second-line technical support for...
-
IT Technical Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Novo Recruitment Solutions Pte Ltd Full timeAbout Novo Recruitment Solutions Pte LtdWe are a leading recruitment agency providing top talent to various industries.Salary and BenefitsThe estimated salary for this role is SGD 45,000 - SGD 65,000 per annum. Benefits include medical insurance, annual leave, and training opportunities.Job DescriptionWe are seeking an IT Technical Support Specialist to join...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking a highly skilled Technical Support Specialist to join our team in Kwun Tong.As a Help Desk Professional, you will be responsible for providing top-notch support to our clients, ensuring their IT needs are met efficiently and effectively.We are looking for an individual with extensive knowledge of PC installation and...
-
Senior Governance Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Asian Infrastructure Investment Bank Full timeJob DescriptionCompany Overview:The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank that aims to promote sustainable economic growth and regional cooperation in Asia. As part of its Secretariat, the Multilateral Cooperation Center for Development Finance (MCDF) plays a crucial role in promoting high-quality connectivity and...
-
IT Support Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China BEA Union Investment Management Limited Full timeOverview:BECOME AN ESSENTIAL PART OF OUR TEAM AT BEA UNION INVESTMENT MANAGEMENT LIMITED. WE ARE SEEKING A PROFESSIONAL WITH STRONG ANALYTICAL SKILLS AND PASSION FOR TECHNOLOGY TO JOIN US AS AN IT SUPPORT SPECIALIST.The successful candidate will be responsible for providing high-quality support to our clients, ensuring the smooth operation of our systems and...
-
Technical Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tangspac Full timeTangspac is a leading company in the field of technology and innovation.We are currently seeking a highly skilled Technical Support Specialist to join our team.The salary for this position is estimated to be around $65,000 - $80,000 per year.As a Technical Support Specialist at Tangspac, you will be responsible for resolving client hardware/software PC...
-
Technical Support Specialist for IT Devices
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAptitude Asia is currently seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing top-notch technical assistance and troubleshooting services to end-users, ensuring minimal downtime and optimal performance of IT devices.Key Responsibilities:Offer expert technical support and guidance to users, resolving...