Operational Excellence Manager

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

A Visionary Leader for Operational Excellence

At Classy Wheeler Limited, we are looking for a seasoned Operational Excellence Manager to join our team. In this role, you will be responsible for developing and implementing strategies to drive operational excellence and improve service delivery.

Key Responsibilities:

  1. Design and implement operational frameworks to ensure efficient service delivery.
  2. Lead and manage cross-functional teams to achieve business objectives.
  3. Develop and execute process improvements to enhance customer experience.
  4. Collaborate with stakeholders to identify and prioritize areas for improvement.
  5. Analyze data to inform decision-making and drive business growth.
  6. Build and maintain strong relationships with internal and external partners.

Requirements:

  • Proven track record of delivering operational excellence.
  • Experience in service management and process improvement.
  • Strong leadership and collaboration skills.


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