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IT Support and Monitoring Professional

1 week ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Role Overview

The Enterprise Operations and Maintenance Technician position at Classy Wheeler Limited involves providing technical support to customers, monitoring system health, and performing routine maintenance tasks. If you have a background in IT operations and are looking for a new challenge, this could be the perfect opportunity for you.

Key Responsibilities

  1. Provide technical assistance to customers via phone, email, or in-person.
  2. Monitor system health to detect potential problems and prevent downtime.
  3. Perform routine maintenance tasks, such as system checks and backups.
  4. Collaborate with other teams to improve system performance and efficiency.

Requirements

  1. A minimum of one year of post-qualification computer operation experience in a data center environment.
  2. Experience working with UNIX and Windows platforms.
  3. Knowledge of WebLogic and UNIX would be an advantage.
  4. Familiarity with English and Chinese languages.
  5. Strong communication and problem-solving skills.
  6. Ability to work flexible hours, including public holidays and 7x24 roster.
  7. Location: Tsuen Wan.