Technical Services Manager

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Rentokil Initial Full time

Key Responsibilities:

  • Prepare and deliver comprehensive pest management reports for clients.
  • Collaborate with various departments to ensure effective execution of pest control initiatives and track their progress.
  • Address client concerns and resolve issues to ensure satisfaction.
  • Review service materials, tools, vehicles, and methodologies to enhance efficiency and cost-effectiveness.
  • Provide on-site or classroom training related to service for technicians, sales personnel, and other departments, as well as clients.
  • Lead and develop the team to boost performance, meet targets, and report on progress.
  • Compile Quality Assurance reports for managerial review.
  • Manage special projects as assigned by management.

Qualifications:

  • Higher Diploma or equivalent qualification.
  • New graduates are encouraged to apply.
  • Self-driven, capable of working under pressure, with a strong sense of accountability.
  • Detail-oriented, well-organized, and responsive.
  • Excellent customer service abilities, with strong interpersonal, presentation, and communication skills.
  • Proficient in both spoken and written English and Chinese.
  • Skilled in MS Office applications.
  • Willingness to work outdoors is essential.

Employee Benefits:

  • Attractive salary package.
  • 13-month salary structure.
  • Dental coverage.
  • Annual health check-up.
  • 5-day work week.
  • Paid public holidays.
  • Annual leave entitlement.
  • Marital leave provisions.
  • Comprehensive medical insurance (including outpatient, Chinese herbalist & acupuncture, and hospitalization services).
  • Opportunities for learning, development, and training programs.

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