Chubb Life: Officer, Customer Experience Specialist
3 weeks ago
We are seeking a highly skilled and customer-focused Officer, Customer Experience to join our team at Chubb Life. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and collaboration with internal stakeholders.
Key Responsibilities- Handle customer enquiries and provide timely and accurate responses to policy information, product knowledge, and general guidelines.
- Assist in the preparation of daily operation and management reports to ensure seamless business operations.
- Support the testing and implementation of new products and system enhancements to drive efficiency and customer satisfaction.
- Provide ad-hoc support to the company as needed, ensuring business continuity and customer satisfaction.
- Collaborate with management to drive business process improvements and digitalization initiatives to enhance customer experience and operational efficiency.
- Ensure that all customer interactions are handled in a professional and courteous manner, with a focus on delivering exceptional customer experiences.
- 1-3 years of experience in customer servicing, preferably in the financial industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal stakeholders and customers.
- Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues efficiently.
- Attention to detail and ability to manage multiple tasks and priorities in a fast-paced environment.
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Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob SummaryWe are seeking a highly skilled Customer Experience Officer to join our team at Chubb Life. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer enquiries via phone, email, and in-person visits, providing accurate and timely...
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Chubb Life Officer Customer Experience
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Experience Officer to join our team at Chubb Life. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operations.Key Responsibilities:Customer Enquiries: Handle customer enquiries via phone, email,...
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Chubb Life: Partnership Development Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob SummaryWe are seeking a highly skilled Partnership Development Specialist to join our team at Chubb Life. The successful candidate will be responsible for developing and executing partnership strategies that drive business growth and customer satisfaction.Develop and execute partnership strategies to drive business growth and customer...
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Marketing Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob Title: Marketing Manager - Chubb LifeLocation: Chubb Life, Global Office (Hong Kong)Reporting to: Head of Marketing & Communications, Chubb LifeJob Summary:We are seeking a highly skilled Marketing Manager to join our team at Chubb Life. As a key member of our Marketing & Communications team, you will be responsible for driving and supporting the...
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Marketing Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob Title: Marketing Manager - Chubb LifeLocation: Chubb Life, Global Office (Hong Kong)Reporting to: Head of Marketing & Communications, Chubb LifeJob Summary:We are seeking a highly skilled Marketing Manager to join our team at Chubb Life. As a key member of our Marketing & Communications team, you will be responsible for driving and supporting the...
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Customer Experience Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob SummaryWe are seeking a highly skilled Customer Experience Officer to join our team at Chubb Life. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our insurance brokers and distributors.Key ResponsibilitiesCustomer Enquiries: Handle customer enquiries via telephone, written...
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Chubb Life Partnership Development Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob SummaryWe are seeking a highly skilled Contract Senior Officer to join our Partnership Support team at Chubb Life. The successful candidate will play a key role in developing and executing partnership strategies, collaborating with cross-functional teams, and supporting the creation and maintenance of partnership messaging and collateral.Key...
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Chubb Life: Senior Customer Service Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Expert to join our team at Chubb Life. As a key member of our customer service team, you will be responsible for providing exceptional service to our high net worth clients and intermediaries.Key ResponsibilitiesProvide one-stop service to clients and intermediaries, including...
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Chubb Life Business Analyst
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeBusiness Analyst Job DescriptionWe are seeking a skilled Business Analyst to join our team at Chubb Life. As a Business Analyst, you will play a crucial role in collaborating with business users to prepare, analyze, and validate business requirements and translate them into user stories.Key Responsibilities:Collaboration and Analysis: Work closely with...
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Partnership Support Senior Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeRole OverviewThe Senior Officer for Partnership Support at Chubb Life plays a pivotal role in shaping and implementing partnership strategies that drive business growth.Key ResponsibilitiesStrategy Development: Assist in formulating and executing effective partnership strategies.Collaboration: Work closely with cross-functional teams to analyze market trends...
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Marketing Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob Title: Marketing ManagerLocation: Global Office (Hong Kong)Reporting to: Head of Marketing & Communications, Chubb LifeJob Summary:We are seeking a highly motivated and experienced Marketing Manager to join our team at Chubb Life. The successful candidate will be responsible for driving and supporting the development and execution of our content...
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Chubb Life: Senior Customer Service Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob Title: Chubb Life: Manager, Customer ServiceAs a key member of our team, you will be responsible for providing exceptional customer service to high net worth clients and intermediaries. Your primary goal will be to deliver prompt, friendly, courteous, accurate, and helpful service through oral and written communication.Key Responsibilities:Provide...
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Chubb Life: Senior Business Development Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeBusiness Development Manager - HNWJoin Chubb Life as a Business Development Manager - HNW and drive top-line growth by developing business strategies in collaboration with the Head of HNW Business Development.Key Responsibilities:Develop and execute business strategies to drive revenue growth and achieve business results.Build and maintain relationships with...
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Chubb Life: Senior Business Development Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeBusiness Development Manager - High Net WorthChubb Life is seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our High Net Worth (HNW) Business Development team, you will be responsible for driving business growth and developing strategic partnerships with international and bank brokerage partners.Key...
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Chubb Life: Senior Customer Service Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeJob Title: Customer Service ManagerAs a key member of our Chubb Life team, you will play a vital role in delivering exceptional customer service to our high net worth clients and intermediaries. Your primary responsibility will be to provide prompt, friendly, courteous, accurate, and helpful service through oral and written communication.Key...
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Chubb Life: Underwriting Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeUnderwriting ManagerAt Chubb Life, we're seeking an experienced Underwriting Manager to join our team. As a key member of our underwriting team, you'll be responsible for evaluating high net worth (HNW) insurance applications and ensuring that policies are issued in compliance with company guidelines and industry regulations.Key Responsibilities:Evaluate HNW...
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Chubb Life Business Analyst
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeBusiness Analyst Job DescriptionWe are seeking a skilled Business Analyst to join our team at Chubb Life. As a Business Analyst, you will play a crucial role in collaborating with business users to prepare, analyze, and validate business requirements and translate them into user stories.Key Responsibilities:Collaborate with Business Users: Work closely with...
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Chubb Life: Senior Business Development Manager
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeBusiness Development ManagerWe are seeking a highly motivated and experienced Business Development Manager to join our team at Chubb Life. As a key member of our HNW Business Development team, you will be responsible for driving business growth and developing strategic partnerships with international and bank brokerage partners.Key Responsibilities:Develop...
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Chubb Life Underwriting Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeUnderwriting Manager Job DescriptionAs an Underwriting Manager at Chubb Life, you will play a critical role in evaluating high net worth (HNW) insurance applications and ensuring that policies are issued in compliance with company guidelines and industry regulations.Key Responsibilities:Underwriting Process Oversight: Oversee the underwriting process to...
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Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full timeAbout the RoleWe are seeking an experienced Assistant Manager to join our Product Pricing team at Chubb Life. As a key member of our team, you will be responsible for leading the Pricing Process and driving business growth through data-driven insights.Key ResponsibilitiesDevelop and implement pricing strategies to optimize business performanceLead the...