Management Support Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

**Job Overview:**

Sun Life is seeking a Management Support Specialist to support one of our TPA Operations teams in Wealth & Pensions.

**Key Responsibilities:

  • Manage assigned MPF scheme accounts to ensure compliance with regulatory and service requirements.
  • Capture and update client contact information under MPF accounts efficiently.
  • Perform administrative duties for the setup of Employer or Employee MPF accounts accurately.
  • Process daily MPF administration tasks, including employer contribution, fund switch, and change of investment mandate within Service Level Agreements (SLA).
  • Handle members termination team tasks effectively and professionally.
  • Provide timely and professional customer service.
  • Assist in filing and routine work within the team.

**Requirements and Skills:

  • A HKCEE or HKDSE holder.
  • 1-2 years of administration experience preferred, but fresh graduates will also be considered.
  • Customer-oriented, initiative, and positive working attitude.
  • Good typing skills in English and Chinese.
  • Effective communication skills in English and Cantonese.
  • Strong problem-solving skills with a client-centric mindset.
  • Proficient PC skills in MS Word and Excel.

**Estimated Salary:** HK$30,000 - HK$40,000 per month, depending on qualifications and experience.



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