Management Support Specialist
5 days ago
**Job Overview:**
Sun Life is seeking a Management Support Specialist to support one of our TPA Operations teams in Wealth & Pensions.
**Key Responsibilities:
- Manage assigned MPF scheme accounts to ensure compliance with regulatory and service requirements.
- Capture and update client contact information under MPF accounts efficiently.
- Perform administrative duties for the setup of Employer or Employee MPF accounts accurately.
- Process daily MPF administration tasks, including employer contribution, fund switch, and change of investment mandate within Service Level Agreements (SLA).
- Handle members termination team tasks effectively and professionally.
- Provide timely and professional customer service.
- Assist in filing and routine work within the team.
**Requirements and Skills:
- A HKCEE or HKDSE holder.
- 1-2 years of administration experience preferred, but fresh graduates will also be considered.
- Customer-oriented, initiative, and positive working attitude.
- Good typing skills in English and Chinese.
- Effective communication skills in English and Cantonese.
- Strong problem-solving skills with a client-centric mindset.
- Proficient PC skills in MS Word and Excel.
**Estimated Salary:** HK$30,000 - HK$40,000 per month, depending on qualifications and experience.
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