Database Administration Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

About FWD Life Insurance Corporation

FWD Life Insurance Corporation is a leading pan-Asian life insurance business with a strong presence in 10 markets across the region. With over 11 million customers, we are committed to making the insurance journey simpler, faster, and smoother through innovative propositions and easy-to-understand products, supported by digital technology.

Purpose

  • Lead database design and implementation projects to drive business growth and improve operational efficiency.
  • Manage database security and ensure compliance with regulations to protect customer data and maintain a strong reputation.
  • Develop and implement database policies and procedures to ensure consistency and quality across the organization.
  • Manage database backups and disaster recovery plans to minimize downtime and ensure business continuity.
  • Drive the overall database strategy for the organization to stay ahead of the competition and meet evolving customer needs.
  • Provide technical guidance and mentorship to junior team members to develop their skills and advance in their careers.

Key Accountabilities

  • Act as the Database team lead for management and support of FWD IT Database system, services availability, capacity, and 24/7 support.
  • Ensure that databases meet business requirements and performance standards to deliver exceptional customer experiences.
  • Stay up-to-date with compliance regulations and ensure that databases meet all requirements to maintain a strong reputation.
  • Ensure that backups are performed regularly and can be restored if necessary to minimize downtime.
  • Continuously evaluate and improve the database infrastructure to meet business needs and stay ahead of the competition.
  • Mentor junior team members to help them develop their skills and advance in their careers.
  • Develop and deliver training programs to help team members stay up-to-date with new technologies and best practices.
  • Provide support and consultancy on DB solutions, build a framework for standardizing DBs, govern the standards, evaluate related technologies, and communicate with vendors.
  • Design the database architecture that leverages innovative technologies and cloud services to drive business growth and improve operational efficiency.
  • Align personal development plan with business objectives and embrace the transformation to move the team/department forward.

Qualifications / Experience

  • Degree holder in Computer Science / Information Technology or equivalent with more than 6 years of database administration experience gained in a sizable organization.
  • Holder of professional qualification(s) preferred, e.g., Azure, MCSE(Database Platform), and MongoDB certificates.

Knowledge & Technical Skills

  • At least 5 years hands-on experience in database administration with MS SQL 2014/2016/2019.
  • Experience to manage DB on cloud and SaaS (Software as a Service).
  • Knowledge on MongoDB, Mysql DB2, and Postgres DB knowledge are added on.
  • Hands-on experience in database installation, backup & recovery, performance monitoring and tuning, database monitoring, data replication, and database encryption.
  • Proficient in database design and problem-solving of database problems and incident management.
  • Able to work independently, self-motivated, and willing to take challenges.
  • Able to communicate with colleagues and mentor other teammates.
  • Strong Analytical and problem-solving skills.
  • Good command of written English and Chinese; fluent in spoken English.

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