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Insurance Program Manager
1 week ago
The client is a leading insurance company in Hong Kong, offering a wide range of insurance, retirement, and investment products and services to customers in the region. With over 10 years of experience in the industry, they are seeking an experienced Programme Manager to enhance agent sales and customer engagement.
Key Responsibilities
- Drive the development and implementation of an agency 'Super App' to improve sales performance and customer engagement.
- Oversee multiple workstreams and coordinate with the PMO team to ensure successful project execution and alignment with business goals.
- Serve as the main point of contact for stakeholders, fostering strong relationships to secure buy-in and support for initiatives.
- Enhance onboarding processes and develop training applications to empower agents and improve their effectiveness.
- Manage IT vendors and internal delivery centers to ensure timely and successful solution delivery, optimizing tools for advisors.
Requirements
- 10+ years of experience in project/program management within the insurance sector.
- Proven experience in agency and distribution environments.
- Strong stakeholder management and communication skills.
- Ability to oversee multiple projects and drive initiatives to completion.
