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Education Manager
2 months ago
About the Role
We are seeking an experienced Education Manager to join our team at Estee Lauder. As a key member of our education team, you will be responsible for developing and implementing education programs that drive business results and enhance the skills of our beauty advisors.
Key Responsibilities
- Develop engaging design and content for digital training/learning and facilitate digitalization of education practices, not limited to e-learning platform and live streaming
- Evaluate and review the performance of beauty advisors
- Assess field team's education needs and per door improvement analysis
- Manage the full spectrum of education activities, including field coaching and special education projects
- Develop, implement, and cascade classroom education programs and seasonal seminars for all target participants
- Work on education program and material development, not limited to localization of global education programs, translation of education materials and writing of training notes
- Assist in execution of Global programs and develop local training programs to meet the specific needs for field staff
- Work closely with Marketing & Sales team to identify any new training news and propose remedial measures and coach beauty advisors
- Take part in product presentation for Marketing or PR Events
Requirements
- Bachelor's Degree with a focus in or equivalent Marketing, Business, Communication
- Minimum of 8 year of relevant experience in training in beauty fields
- Excellent in both written and spoken English and Chinese communication
- Solid experience in both classroom training and field coaching
- In-depth knowledge of the latest beauty products and trends
- Strong business acumen, proactive, a passion for excellence
- Excellent presentation skills and communication skills with strong graphic sense and visual storytelling skill
- Resourceful with good initiative and result-oriented
- Creative and with an enthusiasm in beauty
- Proficient in video editing software including Premiere, Photoshop, iMovie, After Effects etc.
- Proficient in using the MS Excel, Words, and PowerPoint
