Education Manager
5 days ago
Job Title: Education Manager
Job Summary:
Shiseido is seeking an experienced Education Manager to drive and execute education strategies for our Travel Retail business in Asia Pacific. The successful candidate will be responsible for developing and delivering consumer-centric retail training programs for our Personal Beauty Specialists, Beauty Consultants, and other staff members.
Key Responsibilities:
- Develop and execute education strategies to drive business results and improve customer experience.
- Design and deliver training programs that focus on product knowledge, selling skills, and customer service excellence.
- Collaborate with cross-functional teams to develop and implement training materials and programs.
- Coach and develop Personal Beauty Specialists and Beauty Consultants to achieve business goals.
- Monitor and evaluate training effectiveness and make recommendations for improvement.
Requirements:
- Bachelor's degree in a related field.
- Minimum 5 years of experience in education, training, or a related field.
- Strong coaching, presentation, and communication skills.
- Experience with livestreaming and digital marketing is an advantage.
- Analytical skills and ability to identify opportunities for improvement.
- Independent, open-minded, and a team player with a passion for education.
What We Offer:
Shiseido offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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