Education Assistant Manager
1 month ago
Job Summary:
Shiseido is seeking a highly skilled Education Assistant Manager to drive and execute education strategies for our Travel Retail business in Asia Pacific. The successful candidate will be responsible for developing and delivering consumer-centric retail training programs for our Personal Beauty Specialists, Beauty Consultants, and other staff members.
Key Responsibilities:
- Develop and execute education strategies and retail training plans to support marketing launches and sales strategies.
- Conduct classroom and virtual classroom training programs to enhance customer experience delivery, brand services, and product knowledge.
- Support the customization and translation of training materials to suit the Travel Retail environment.
- Develop and implement innovative retail education initiatives and projects, including eLearning content development.
- Collaborate with the Education Senior Manager and TGB brand education lead to evaluate training initiatives and analyze services and retail reports.
Requirements:
- Bachelor's Degree in any related discipline.
- Strong coaching, presentation, and communication skills.
- Minimum 5 years' experience as a beauty trainer or in a related industry.
- Strong command of spoken and written English, Cantonese, and Mandarin is required.
- Experience with livestreaming is an advantage.
- Analytical skills and capacity to identify opportunities and propose action plans.
- Independent, open-minded, dynamic, and a team player with a passion for education.
- Highly organized, meticulous, and attentive to details.
- Proficient in Microsoft Office, especially Excel and PowerPoint.
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