Education Assistant Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Shiseido Full time

Job Summary:

Shiseido is seeking a highly skilled Education Assistant Manager to drive and execute education strategies for our Travel Retail business in Asia Pacific. The successful candidate will be responsible for developing and delivering consumer-centric retail training programs for our Personal Beauty Specialists, Beauty Consultants, and other staff members.

Key Responsibilities:

  • Develop and execute education strategies and retail training plans to support marketing launches and sales strategies.
  • Conduct classroom and virtual classroom training programs to enhance customer experience delivery, brand services, and product knowledge.
  • Support the customization and translation of training materials to suit the Travel Retail environment.
  • Develop and implement innovative retail education initiatives and projects, including eLearning content development.
  • Collaborate with the Education Senior Manager and TGB brand education lead to evaluate training initiatives and analyze services and retail reports.

Requirements:

  • Bachelor's Degree in any related discipline.
  • Strong coaching, presentation, and communication skills.
  • Minimum 5 years' experience as a beauty trainer or in a related industry.
  • Strong command of spoken and written English, Cantonese, and Mandarin is required.
  • Experience with livestreaming is an advantage.
  • Analytical skills and capacity to identify opportunities and propose action plans.
  • Independent, open-minded, dynamic, and a team player with a passion for education.
  • Highly organized, meticulous, and attentive to details.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.


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