Facilities Management Expert

2 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Data Centre Operations Manager:

We are seeking a Data Centre Operations Manager to oversee the daily operation of our data centre facilities at Classy Wheeler Limited. The successful candidate will be responsible for ensuring the highest level of service delivery to our customers and managing day-to-day activities.

  • The ideal candidate will have a strong background in data centre operations and management, with excellent communication and problem-solving skills.
  • You will be responsible for coordinating with vendors to fulfill post-sale service level agreements and developing strategies to improve daily operations.
  • In addition, you will maintain good customer and business partner relationships, handle complaints effectively, and promote the company's data centre services to generate new business opportunities.

Key Responsibilities:

  1. Manage day-to-day data centre operations and ensure the highest level of service delivery.
  2. Coordinate with vendors to fulfill post-sale service level agreements.
  3. Develop and implement strategies to improve daily operations.
  4. Maintain good customer and business partner relationships.
  5. Promote the company's data centre services to generate new business opportunities.

Requirements:

  • Bachelor's degree or above in telecommunications, electronic engineering, or a related field.
  • At least 5 years of experience in data centre operations; telecom industry background is an advantage.
  • Familiarity with data centre facilities, transmission, and IP networks.
  • Knowledge of data centre daily operations and best practices.
  • Excellent communication, interpersonal, and presentation skills.
  • Customer-oriented service mindset and ability to work under pressure.
  • Proficiency in both spoken and written English and Chinese, including Cantonese and Mandarin.

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