Operational Risk Specialist

1 week ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

HSBC Life is dedicated to helping people achieve their financial goals by providing a wide range of life insurance products and services. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our customers' lives.

We're seeking an experienced professional to join our team as a Manager, INHK Risk and Control. As part of our risk management function, you'll be responsible for ensuring that our operations are aligned with our risk management framework and effectively managing material operational risks.

Key Responsibilities:

  1. Police against the Risk Management Framework: Develop and implement strategies to mitigate operational risks, ensuring that our operations are aligned with our risk management framework.
  2. Responsible for the Company Risk and Control Assessment: Conduct regular risk assessments, identifying potential risks and developing mitigation plans to ensure the effective management of operational risks.
  3. Facilitate and advise Control Owners in developing control monitoring plan: Collaborate with control owners to develop control monitoring plans, ensuring that controls are effective and operating as intended.
  4. Design test plan and conduct thematic review on functional procedures or new initiatives/projects: Design and conduct tests to assess the operational readiness of new initiatives or projects, identifying areas for improvement.
  5. Issues management, support first line in assessing the issue, impact assessment and advice on the actions and remediation: Work closely with the first line to identify and resolve issues, assessing the impact and providing guidance on remediation actions.
  6. Trigger event management, support first line in risk identification, risk impact and the process/controls assessment: Collaborate with the first line to identify and assess risks associated with trigger events, ensuring that appropriate controls are in place.
  7. Engage with key role holders (Risk Owner/Control Owners) and Risk Steward in risk and control matters: Foster relationships with key stakeholders, including risk owners and control owners, to ensure effective communication and collaboration on risk and control matters.
  8. Incident management, facilitate and guide first line in escalating the incident timely, as well as identify impact, root cause and mitigating actions properly: Provide guidance and support to the first line in responding to incidents, ensuring that the impact is assessed and mitigating actions are taken promptly.


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