Retail Customer Care Director

Job Title: E-Commerce and Marketing DirectorCompany Overview: Our client is a well-established retail chain with operations in Hong Kong, Singapore, and Macau.Job Summary:The E-Commerce and Marketing Director will be responsible for developing and executing a digital marketing strategy to drive business growth and increase brand awareness.Duties and...

At Inchcape Greater China, we are seeking a highly skilled Customer Care Representative to join our team. This role is responsible for making outbound calls to service reminders and inviting customers back for regular maintenance.The ideal candidate will have a passion for technology and automotive, with the ability to build trust with customers as a...

At MagicSearch, we are seeking a highly experienced Retail Director to lead our team.Job Description:Spearhead the development of strategic objectives and action plans to drive store performance and motivate teams.Recruit, train, and retain senior management staff, fostering a culture of excellence and growth.Establish standards of performance that align...

Job OverviewAAPM Monaco is a leading luxury retail company seeking an experienced customer care professional to join our team. In this role, you will be responsible for providing exceptional customer service to our international clientele.Key ResponsibilitiesHandle customer inquiries via email and live chat in a timely and professional manner.Liaise with...

About APM MonacoAPM Monaco is a dynamic and global luxury retail company that values teamwork and open communication. As a customer care professional at APM Monaco, you will have the opportunity to work with a diverse and energetic workforce.Why Join Us?Global Work Environment: Collaborate with colleagues from diverse backgrounds and cultures.Career Growth...

Overview:A rare opportunity has arisen for a Director of Retail Banking Expansion at ALL-STAR AGENCY. This senior leadership position plays a pivotal role in driving the bank's strategic growth and expansion in Hong Kong, positioning the organization as the preferred choice for Retail Banking and Unsecured Lending clients.Key Responsibilities:Strategic...

About the RoleThe successful candidate will be responsible for leading the retail operations team, driving sales growth, and enhancing the overall customer experience.Main Responsibilities:Manage the daily activities of the retail operations team to ensure seamless execution of business strategies.Collaborate with cross-functional teams to develop and...

Key ResponsibilitiesAs a Customer Service Representative for Permanent Care, your key responsibilities will include:Providing quality customer service, responding to enquiries and resolving complaints in a timely and efficient manner.Assisting in the development and implementation of new initiatives and programs to enhance our services.Supporting clients and...

At LVMH Fashion Group Asia Pacific, we are seeking a highly skilled Sales and Customer Service Director to lead our retail team. As the ideal candidate, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and driving sales performance.Key Responsibilities:Assist the Store In-charge in managing...

Retail Excellence & Training Manager, GlobalKowloon, Hong KongPurpose of PositionCASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.The Global Retail Excellence and...

Retail Excellence & Training Manager, Global Kowloon, Hong Kong Purpose of Position CASETi FY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. The Global Retail Excellence...

Retail Digital ManagerWe are looking for a Retail Digital Manager to lead our online boutique's financial performance and develop strategic procedures for e-commerce business across online trade, operations, CRM, digital marketing, and customer care.Key Responsibilities:Develop and implement P&L strategies to drive financial growth.BUILD AND EXECUTE...

About CoachCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers, we make beautiful things crafted to last – for you to be yourself in.Job Title: Retail Management TraineeThis is an exciting opportunity to join our team and develop your skills in retail leadership. As a key member of the...

About Gaw CapitalGaw Capital Asset Management (HK) Limited is a premier real estate asset management company specializing in Hong Kong's thriving retail and commercial markets. Our team focuses on revitalizing local neighbourhood shopping centres into dynamic community destinations through innovative marketing strategies and branding initiatives.Job...

Shiseido Travel Retail specializes in Duty-Free distribution (Airports, Downtown Stores). This role involves collaborating with internal and external stakeholders, including Brand holders, regional teams, and vendors in a fast-paced environment. Reporting to the Area Sales Manager, the Commercial Executive acts as an interface between the Area Sales...

Boutique Manager Job DescriptionThis leadership role requires a strong understanding of luxury retail management principles and practices. The ideal candidate will have experience in leading high-performing teams and driving business results.You will be responsible for supervising the Care Service team on a day-to-day basis and ensuring the implementation of...

Key Areas of Responsibilities: Handling incoming enquiries and complaints from customers Perform order processing and other administrative support Coordinate with different internal parties for smooth delivery operation arrangement Handle ad-hoc assignments as assigned Qualifications, Experience and Characteristics Required: Diploma or above1+ year customer...

About Dah Sing Financial GroupThe Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, and financial services through its growing network of over 70 branches. Our culture values caring, teamwork, and progressiveness.Key ResponsibilitiesHandle counter transactions and assist with back office dutiesProvide quality...

Key Areas of Responsibilities:Handling incoming enquiries and complaints from customersPerform order processing and other administrative supportCoordinate with different internal parties for smooth delivery operation arrangementHandle ad-hoc assignments as assignedQualifications, Experience and Characteristics Required:Diploma or above1+ year customer...

About Hang Seng Bank LimitedAt Hang Seng Bank, we are committed to service excellence and strive to continually enhance our performance for customers. Our people are our most important asset and play a vital role in achieving this goal.Our Retail Distribution TeamWe focus on personal wealth management and financial services, offering one-stop wealth...