Senior Insurance Operations Executive
1 week ago
We are seeking an experienced Senior Claims Manager to join our team at Well Link Financial Group. As a key member of our leadership team, you will be responsible for managing all general insurance claims, leading a team of claims professionals, and driving business growth through process improvements.
Key Responsibilities- Claims Management: Oversee all general insurance claims, ensuring compliance with policies and guidelines.
- Team Leadership: Lead and support a team of claims professionals, promoting high morale, effective training, and adherence to protocols.
- Claims Service: Deliver outstanding claims service, addressing escalated complaints, and achieving first-contact resolution.
- Claim Review and Approval: Review and approve claims within pre-defined authority limits, including complex and litigation cases.
- Litigation Support: Handle pre-trial settlements, court proceedings, and provide advice on legal procedures; attend court hearings with panel solicitors.
- Professional Qualification: Possess a professional qualification such as ANZIIF/ACII and related discipline.
- Experience: Minimum 10 years relevant experience in handling general insurance claims and operations across functions.
- Technical Skills: Excellent technical skills and knowledge of the insurance industry, fraud prevention systems, compliance, regulatory, and legislative requirements, and management information systems.
- Communication Skills: Strong analytical and interpersonal skills, ability to manage change effectively, and influence and motivate people.
- Languages: Good command of written and spoken English, Chinese, and proficient in Mandarin.
- Software Proficiency: Proficient in Word, Excel, PowerPoint.
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Head of Insurance Operations Management
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeKey ResponsibilitiesThe Head of Customer Operations will be responsible for shaping and directing the strategy, vision, and plan for market-leading underwriting and claims enhancement using data-driven insights and customer and business pain-points.They will ensure the strategy links to FWD's overall strategy and vision to enable the continuous improvement...
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Insurance Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeJob Title: Assistant Manager, Underwriting, Life Operations (Case Handling)Company OverviewFWD Group is a leading pan-Asian life and health insurance business serving over 12 million customers across 10 markets.Job SummaryWe are seeking an experienced professional to join our Life Operations team in Hong Kong. The successful candidate will be responsible for...
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Senior Product Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full timeWe are seeking an experienced Senior Product Manager to join our innovative product development team at HFG Insurance Recruitment. In this role, you will be responsible for developing and executing product strategies that drive business growth and customer satisfaction.Key Responsibilities:Lead cross-functional teams to develop and launch new insurance...
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Insurance Growth Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance is committed to revolutionizing the insurance landscape. As a (Senior) Growth Associate, you'll join our dynamic team to drive business growth and development.You'll work closely with our cross-functional teams to identify new business opportunities, develop tailored insurance solutions, and deliver exceptional client experiences.About the...
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Insurance Marketing Executive
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeAbout the RoleWe are seeking a talented Insurance Marketing Executive to join our team at China Life Insurance (Overseas) Company Limited. As a key member of our marketing team, you will be responsible for developing and implementing effective marketing strategies to drive broker engagement and business growth in the broker distribution channel.
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Insurance Business Development Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance aims to revolutionize the digital insurance landscape by providing a seamless and intuitive experience for customers. As a Senior Growth Associate, you will play a crucial role in developing and executing our strategic business plan, fostering relationships with potential business partners and clients.We are seeking an energetic and skilled...
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Head of Operational Excellence
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout FWD InsuranceFWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. The company was established in 2013, focused on changing the way people feel about insurance.We are looking for an experienced professional to lead our operations management strategy and roadmap, including underwriting and...
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Insurance Business Development Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance seeks a highly motivated and analytical Insurance Business Development Expert to join our team. The ideal candidate will be responsible for developing and executing our strategic business plan, building relationships with potential business partners, and supporting the business development team in developing insurance solutions.About the...
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Senior Insurance Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Nova Insurance Consultants Limited Full timeAbout the RoleWe are seeking a talented Senior Account Manager to join our team at Nova Insurance Consultants Limited.The ideal candidate will have a passion for developing insurance as a long-term career and be ready to take on challenges working in one of Hong Kong's leading insurance brokers.Job ResponsibilitiesAssist in serving major corporate accounts...
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Chief Operations Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeFWD Insurance is a leading life and health insurance company in Asia, serving over 12 million customers across 10 markets.Job OverviewWe are seeking an experienced Head of Customer Operations to lead our operations management and strategy team.This role will be responsible for developing market-leading risk-based management frameworks and next-generation...
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Operations Management Director
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeWe are seeking an experienced professional to join our team as the Operations Management Director. As a key member of our leadership team, you will play a critical role in shaping our operations strategy and driving business growth.About the Role:Developing and implementing market-leading operational strategies that drive business outcomes and customer...
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Customer Operations Director
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeAbout the RoleFWD Insurance is seeking a highly skilled and experienced Customer Operations Director to lead our operations management strategy and roadmap, including underwriting and claims. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive strategy that drives innovation and delivery of...
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Senior Insurance Operations Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full timeGravitas Recruitment Group is seeking an experienced Senior Insurance Operations Manager to lead our QA efforts. As a key member of our team, you will be responsible for ensuring the highest quality of insurance operations.About the RoleThis exciting opportunity involves overseeing all aspects of insurance operations, from vendor management to end-to-end...
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Executive Assistant
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from HFG Insurance Recruitment Director of Hong Kong & Malaysia at HFG Insurance Recruitment The ideal candidate will provide top-level assistance for high level executives. They should be well-organized and be comfortable scheduling meetings and responding to emails...
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Senior Insurance Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full timeAbout the RoleThis is a mid-senior level position that requires at least 4 years of work experience in financial services industries or consulting firms. The ideal candidate will have strong analytical skills, good business acumen, teamwork, and leadership qualities.The role involves managing priorities for different projects, working under pressure, and...
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Insurance Operations Coordinator
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeJob SummaryBowtie Life Insurance Company seeks a highly skilled Group Policy Administration Officer to join our team. This role will be responsible for providing proactive renewal support services, issuing invoices and policy documents, and updating client records.The successful candidate will have excellent interpersonal and communication skills, with at...
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Head of Customer Operations
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeHead of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...
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Executive Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full timeAbout the RoleWe are seeking a skilled Executive Support Specialist to join our team at HFG Insurance Recruitment.The successful candidate will provide administrative support to senior executives, including calendar management, travel arrangements, and preparation of presentations and reports.You will also be responsible for coordinating meetings, taking...
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Strategic Partnership Executive
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full timeAvo Insurance is a pioneering digital insurer aiming to reshape the industry's future. As a (Senior) Growth Associate, you'll be part of our ambitious team, driving innovation and growth.You'll collaborate with our Product, Underwriting, and IT Teams to design and implement cutting-edge insurance solutions that cater to emerging client needs.Key...
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Insurance Underwriter
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Full timeAbout QBE InsuranceWe are a leading global insurer, enabling a more resilient future for our customers, communities, and the environment.Our CultureWe value diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued, respected, and empowered to succeed.Job DescriptionWe are seeking an experienced Insurance Underwriter to...