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Facilities Management Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Natixis Hong Kong Branch Full time

About Natixis Hong Kong Branch

Natixis Corporate & Investment Banking is a leading global financial institution providing advisory, investment banking, financing, corporate banking, and capital markets services to businesses, financial institutions, sponsors, and sovereign and supranational organizations worldwide. Our teams of experts in over 30 countries advise clients on their strategic development, help them develop and transform their activities, and maximize their positive impact. Natixis CIB Asia Pacific offers tailored financing and capital markets solutions to regional businesses and financial institutions, as well as access to global financial markets, while supporting the development of European and international clients of Natixis CIB in Asia-Pacific.

Job Summary

We are seeking a highly skilled and experienced Facilities Management Specialist to join our team in Natixis Hong Kong Branch. The successful candidate will be responsible for ensuring the smooth operation of our office facilities, including routine checks, administrative services, and maintenance activities.

Main Responsibilities:

  • Conduct regular inspections to ensure all facilities are in good condition and report any issues to the relevant authorities.
  • Administer a range of office services, including reception, mailing, and dispatch services, cleaning, tea services, and other logistical support services.
  • Coordinate office facilities management services, including air-conditioning and fire services systems.
  • Oversee office repair and maintenance services to ensure timely completion, within budget, and meeting users' requirements.
  • Coordinate and supervise maintenance activities performed by technicians and contractors.
  • Formulate and manage routine housekeeping and general facilities support activities.
  • Handle client inquiries, requests, and complaints.
  • Coach and supervise the performance of staff.
  • Participate in ad hoc duties as required.
  • Assist and back up the Workplace team as necessary.

Required Skills:

  • Bachelor's degree in a relevant field at a minimum.
  • Over five years of working experience in a facilities management and administrative role in the financial industry.
  • Responsible, detail-minded, well-organized, able to work independently and respond quickly to changing demands and priorities.
  • Good analytical, problem-solving, and customer service skills.
  • Cheerful personality and possess strong relationship and interpersonal skills to ensure good rapport with clients, the Business lines, and Support functions.
  • Resourceful, flexible, and can work in a fast-moving environment independently as well as in a team environment.
  • Good command of the Microsoft Office Suite software applications, including but not limited to, Outlook, Word, Excel, and PowerPoint.
  • Fluent in English and Cantonese with Mandarin language skill as a plus.
  • Immediate availability is highly preferred.