Senior Pension Fund Operations Manager
4 days ago
Establish a smooth transfer process for pension fund operations by developing a comprehensive integration plan. Ensure compliance with regulatory requirements and provide training to the team on new processes.
Key Responsibilities:
- Operational Oversight: Manage Service Level Agreements (SLAs) to ensure the team meets performance metrics. Lead high-performing teams by implementing performance initiatives to increase processing efficiency.
- Client and Member Management: Oversee designated Employers and their members within pension funds, improving member satisfaction scores.
- System and Process Optimization: Drive the use of systems and procedures to enhance operational efficiency.
- Training and Development: Create training programs for new staff to minimize onboarding time for effective pension fund management.
- Operational Risk Management: Conduct periodic risk assessments to identify and report risks, and implement action plans for identified issues.
- Cultivate Risk Management & Foster Compliance Culture: Develop strategies to mitigate risk exposure and promote adherence to procedural requirements by organizing workshops on compliance standards.
- Maintain Regulatory Compliance & Ensure Adequate Controls: Ensure compliance with statutory regulations and incident management; collaborate on periodic audits to ensure alignment with industry regulations.
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Investment Analyst for Pension Funds
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Pension Fund Investment Operations Expert
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Manager -
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