Senior Service Delivery Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Carrier Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Senior Service Delivery Manager. In this role, you will be responsible for managing service jobs, including quotation, booking, execution, customer service, and technical support.

Key Responsibilities:

  • Manage service jobs from quotation to execution, ensuring timely and efficient delivery.
  • Develop and maintain strong relationships with clients, main contractors, consultants, and sub-contractors.
  • Develop and implement sustainable service growth strategies to drive business growth.
  • Analyze and interpret information to resolve design/system related problems.
  • Develop and maintain diverse product knowledge to perform diagnostic procedures.

Requirements:

  • University degree in a relevant field, combined with 3+ years of experience in a similar role.
  • Practical knowledge of Carrier organization, programs, or systems, with the ability to make enhancements and leverage in daily work.

Carrier is an Equal Opportunity/Affirmative Action Employer.

Job Applicant's Privacy Notice:

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