Executive Director of Customer Service

The Customer Service Director is responsible for leading a team of professionals who provide high-quality support to customers. The ideal candidate will have a solid understanding of customer relationship management and excellent leadership skills.Key responsibilities include:Spearheading daily operations to ensure timely and quality service...

Company OverviewThe Hong Kong Council of Social Service is a statutory body incorporated under HKCSS Incorporation Ordinance. It is a federation of NGOs representing the social service sector. Together with its 500 plus Agency Members, it upholds social justice and equality based on its mission to advance the well-being of the Hong Kong community.Social...

The International Executive Service Corps is seeking a talented Product Growth Executive to join our team. In this role, you will be responsible for developing and executing business development strategies and marketing plans to achieve bank's business objectives. You will also coordinate sales channels and supporting units to grow SME deposit portfolio,...

At LVMH Fashion Group Asia Pacific, we are seeking a highly skilled Sales and Customer Service Director to lead our retail team. As the ideal candidate, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and driving sales performance.Key Responsibilities:Assist the Store In-charge in managing...

Job OverviewThe Customer Services Manager will play a pivotal role in supervising the daily operations of the hotline team, ensuring that customers receive high-quality and timely services across various distribution channels. This position requires excellent leadership skills, as the incumbent will be responsible for overseeing the team's performance and...

Job DescriptionWe are seeking a seasoned professional to fill the role of Corporate Services Director at JC Executive Search. This is an excellent opportunity for an experienced leader to join our team and drive the development of corporate services across Greater China.Main Responsibilities:Lead a team of administrators in managing various corporate...

Company OverviewJC Executive Search is a leading recruitment agency specializing in top talent acquisition. We pride ourselves on delivering exceptional candidates who meet the unique needs of our clients. Our team is dedicated to providing unparalleled service and support throughout the recruitment process.Job Description:As the Associate Director of...

Select how often (in days) to receive an alert:Senior Customer Service ExecutiveJob DescriptionYou will contribute to the total customer satisfaction by providing services via telephone and emails in a tactful and timely manner.Responsibilities:Handle insurance customers' enquiries via telephone and emailsNo sales is requiredPerform shift duties Mon-Fri:...

The Hong Kong Council of Social Service (HKCSS) is a statutory body that advances the well-being of the Hong Kong community through its mission to uphold social justice and equality. As a federation of NGOs, it represents the social service sector with over 500 agency members. Reporting to the Executive Committee, the Chief Executive will oversee HKCSS...

Job SummaryA visionary leader is sought to spearhead the policy decisions of the Executive Committee, overseeing the implementation of HKCSS's strategic directions and motivating a well-experienced team.About the RoleReporting to the Executive Committee, the successful candidate will be responsible for:1. Spearheading policy decisions and implementing...

Job DescriptionWe are seeking a highly skilled Assistant Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing quality services to our clients.Key Responsibilities:Handle customer inquiries and requests related to...

Job SummaryWe are looking for a skilled Mechanical Engineering Director to join our team at Sands China. The successful candidate will be responsible for leading the development of efficient mechanical systems and strengthening operational capabilities for our projects.Main Responsibilities:Develop and implement mechanical system engineering calculations and...

Executive Access is seeking a seasoned Regional Marketing Director to lead regional marketing initiatives and drive business growth in Asia.About Executive AccessAs an international asset manager, our client partners closely with institutional and intermediary clients to provide global investment solutions. With a growing business in Asia, we're now adding a...

Transform Your Sales Career with Know Your CustomerWe're on the hunt for a highly motivated Sales Development Representative to join our growing North Asia team and help accelerate our success.In this exciting role, you'll be the first point of contact for potential customers, building new relationships, generating leads, and setting up our sales team for...

Welcome to Ovolo Group, where we're committed to empowering our people to speak from the heart and deliver truly remarkable experiences. As a Customer Experience Director, you'll play a key role in shaping our customer service strategy and ensuring that every guest feels valued and respected.We're looking for a seasoned hospitality professional with 2-3...

KELY Support Group ("KELY") is a growing non-profit organisation that has been serving Hong Kong's youth for over 30 years. We believe that every young person has the power to reach their full potential, and overcome the many external and internal challenges they face with the right resources and support. Our mission is to equip young people with the skills,...

Job Summary:We are seeking a highly skilled and motivated Assistant Manager to join our team at Bank of China (Hong Kong) Limited.About the Role:As an Assistant Manager, you will be responsible for handling Wealth Management / SME / personal banking customers' enquiries and requests related to banking products and services from different channels, including...

This is an exciting opportunity to join our team as a strategic e-commerce director.Key ResponsibilitiesDevelop and execute e-commerce strategies to drive business growth.Manage CRM and loyalty programs to enhance customer engagement.Collaborate with internal stakeholders to design and execute digital marketing campaigns.RequirementsBachelor's degree in...

About the RoleThe Director of Customer Experience and Retail will be responsible for driving overall channel transformation strategy as a key member of our Integrated Channel team. This includes leading and managing operations and customer services teams to achieve business targets and deliver exceptional service excellence.Oversight of retail outlet network...

Job Description: We are seeking a Customer Experience Director to join our team as a Sales Team Lead. In this role, you will be responsible for overseeing the sales team's customer-facing activities, ensuring that every interaction is exceptional and drives sales growth.About the Role:You will lead and develop a high-performing sales team, focusing on...