Director of Customer Experience and Retail

Job Description: We are seeking a Customer Experience Director to join our team as a Sales Team Lead. In this role, you will be responsible for overseeing the sales team's customer-facing activities, ensuring that every interaction is exceptional and drives sales growth.About the Role:You will lead and develop a high-performing sales team, focusing on...

Welcome to Ovolo Group, where we're committed to empowering our people to speak from the heart and deliver truly remarkable experiences. As a Customer Experience Director, you'll play a key role in shaping our customer service strategy and ensuring that every guest feels valued and respected.We're looking for a seasoned hospitality professional with 2-3...

Unlock Your Potential as a Retail Experience SpecialistLululemon Athletica is seeking a highly motivated and customer-focused individual to join our team as a Part Time Educator. As a key member of our retail team, you'll have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment.About the RoleThe Part Time Educator...

Michael Page International (Hong Kong) Limited is seeking a highly experienced Retail Operations Director to lead the pre-opening of a retail mall.Key Responsibilities• Oversee the overall operations of the retail mall, including day-to-day management and strategic planning.• Develop and implement effective marketing strategies to drive foot traffic and...

Job SummaryThe Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service in our retail stores, engaging with guests, sharing top-quality product education, and speaking authentically about our community and culture.

Job DescriptionWe are seeking a skilled Retail Guest Experience Specialist to join our team. As the primary point of contact for our customers, you will be responsible for providing exceptional service, promoting our brand, and ensuring a seamless shopping experience. Your passion for delivering outstanding guest experiences will contribute to building...

At LVMH Fashion Group Asia Pacific, we are seeking a highly skilled Sales and Customer Service Director to lead our retail team. As the ideal candidate, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and driving sales performance.Key Responsibilities:Assist the Store In-charge in managing...

At Maison Kitsuné, we believe in the magic of blending cultures, creativity, and craftsmanship.Our Hong Kong boutiques are more than just stores – they are gateways to a world where fashion, music, and art intertwine.Key ResponsibilitiesElevate the Customer Experience: Develop and maintain a deep understanding of our collections, brand story, and values...

Retail Excellence & Training Manager, Global Kowloon, Hong Kong Purpose of Position CASETi FY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. The Global Retail Excellence...

Retail Excellence & Training Manager, GlobalKowloon, Hong KongPurpose of PositionCASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.The Global Retail Excellence and...

About the Role: Maison Kitsuné (Hong Kong) Limited is looking for an experienced Sales Executive / Senior Sales Executive to join our retail team in Hong Kong. This is an exciting opportunity for a fashion enthusiast who is passionate about delivering exceptional customer experiences and driving sales in our stores.About Us: Maison Kitsuné is a global...

About the RoleThis Sales Associate position offers an exciting opportunity to join the Under Armour team and contribute to the success of our retail stores. As a key member of the sales team, you will play a vital role in providing an exceptional customer experience, driving sales growth, and upholding Under Armour's brand values. If you're passionate about...

About UsThe West Kowloon Cultural District Authority is a leading cultural organization dedicated to promoting artistic innovation and community engagement. Our vision is to create a vibrant cultural hub that showcases the best of Hong Kong and international art, design, and architecture.The JobWe are seeking a highly motivated Membership Supervisor to join...

Job DescriptionAs Director of Omnichannel Experience, you will oversee the development and execution of e-commerce and omnichannel strategies across the Asia Pacific region. Your primary focus will be on improving website performance, creating an exceptional customer experience, and driving business growth through data-driven decisions.

Job Overview:The Customer Service Specialist role at Bank Of China (Hong Kong) Limited is an exciting opportunity to deliver exceptional customer experiences and drive business growth.

The Customer Service Director is responsible for leading a team of professionals who provide high-quality support to customers. The ideal candidate will have a solid understanding of customer relationship management and excellent leadership skills.Key responsibilities include:Spearheading daily operations to ensure timely and quality service...

About This RoleWe are seeking an experienced Digital Product Manager to lead our Conversational AI efforts and drive innovation in customer experience enhancement.The ideal candidate will have extensive experience in product management, with a proven track record of managing and delivering successful digital products.Responsibilities include:Exploring user...

The Educator RoleAs a key member of our retail team, you will be responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.Our Educators are experts in creating world-class customer service, ensuring a seamless guest experience, and working collaboratively with...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and continually enhancing its performance for customers.

About Hang Seng Bank LimitedAt Hang Seng Bank, we are committed to service excellence and strive to continually enhance our performance for customers. Our people are our most important asset and play a vital role in achieving this goal.Our Retail Distribution TeamWe focus on personal wealth management and financial services, offering one-stop wealth...