IT Support Specialist
1 week ago
Job Summary
">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. As a key member of our IT department, you will be responsible for providing level 1 user support and troubleshooting for IT-related issues.
">Key Responsibilities:
">- ">
- Provide day-to-day PC administration and desktop services.">
- Conduct regular system checks and operations to ensure smooth functioning.">
- Handle administrative tasks such as hardware inventory, report generation, and system document preparation.">
- Coordinate with vendors for maintenance and services.">
Requirements:
">- ">
- Hold a degree or higher diploma in IT or a related discipline.">
- Possess at least 2 years of relevant working experience in Service Desk and IT support.">
- Previous experience in financial or sizable firms is advantageous.">
- Knowledge of using ticketing tools such as ServiceNow.">
- Customer-oriented with excellent communication skills and the ability to work well in a team.">
- Proactive, independent, self-driven, and eager to learn.">
- Proficient in both written and spoken English and Cantonese.">
About Us
">ALL-STAR AGENCY is a well-known foreign bank in Hong Kong recognized for its extensive corporate banking operations worldwide.
">Why Join Us?
">As an IT Support Officer at ALL-STAR AGENCY, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.
">How to Apply
">If you believe you have the relevant skills and experience, kindly get in touch with Raymond Cheung to engage in a confidential discussion.
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