IT Support Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full time

Job Summary

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We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. As a key member of our IT department, you will be responsible for providing level 1 user support and troubleshooting for IT-related issues.

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Key Responsibilities:

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  • Provide day-to-day PC administration and desktop services.">
  • Conduct regular system checks and operations to ensure smooth functioning.">
  • Handle administrative tasks such as hardware inventory, report generation, and system document preparation.">
  • Coordinate with vendors for maintenance and services.">
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Requirements:

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  • Hold a degree or higher diploma in IT or a related discipline.">
  • Possess at least 2 years of relevant working experience in Service Desk and IT support.">
  • Previous experience in financial or sizable firms is advantageous.">
  • Knowledge of using ticketing tools such as ServiceNow.">
  • Customer-oriented with excellent communication skills and the ability to work well in a team.">
  • Proactive, independent, self-driven, and eager to learn.">
  • Proficient in both written and spoken English and Cantonese.">
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About Us

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ALL-STAR AGENCY is a well-known foreign bank in Hong Kong recognized for its extensive corporate banking operations worldwide.

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Why Join Us?

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As an IT Support Officer at ALL-STAR AGENCY, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.

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How to Apply

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If you believe you have the relevant skills and experience, kindly get in touch with Raymond Cheung to engage in a confidential discussion.



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