Strategic Business Process Optimizer

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Company Overview: Classy Wheeler Limited is a leading IT&T services company in Hong Kong, renowned for its exceptional services and expertise.

Salary: An attractive salary of HK$58,000 - HK$78,000 per month, commensurate with experience.

Job Description:

Key Responsibilities: As the key stakeholder, you will regularly review business processes to minimize operational risk and improve efficiency and productivity. You will also assist the Manager in formulating workflow design in alignment with system capability, perform business process re-engineering, gap analysis & improvement, and change management, as well as liaise with internal & external parties to execute and follow up on operation flow improvement & new initiatives.

Reporting: You will prepare monthly reports with data analysis to highlight improvement areas for management decision.

Collaboration: You will work closely with business users & IT to understand requirements and enhance system functionality, ensuring product/project delivery within plan schedule.

Project Deployment: You will assist in managing project deployment, implementation, and support by designing implementation process and testing scenarios, and conducting UAT.

Administrative Support: You will provide administrative supports including preparation of proposal, projects monitoring and coordination.

Additional Responsibilities: You will handle ad hoc projects as assigned.

Requirements:

  • University degree or equivalent in Business Administration, Statistics, Operation Management or other related disciplines
  • A minimum of 3 years' relevant experience, preferably in telecommunications service industry and/or with IT knowledge and background
  • Solid experience in project management and control procedures would be an advantage
  • Customer and result-oriented, energetic and well-organized person with strong interpersonal and communication skills
  • Strong numerical and analytical ability to identify key issues and solutions systematically
  • Proficiency in MS office applications
  • Good command of both spoken and written English and Chinese (Cantonese and Putonghua)


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