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Business Process Optimization Specialist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China AECOM Full time

About the Role

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We are seeking an experienced Business Process Optimization Specialist to join our team at AECOM. As a key member of our professional services team, you will play a critical role in enhancing business operational efficiency by identifying and designing processes for automation using RPA and Power Platform applications.

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Responsibilities

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  • Collaborate with cross-functional teams to gather requirements and validate business needs">
  • Analyze and design business processes for automation, leveraging tools such as Power Apps, Power Automate, and UiPath">
  • Implement AI technologies to enhance automation solutions and improve overall efficiency">
  • Develop and maintain Power BI dashboards, including Python script maintenance, Power Query workflow optimization, and data model design">
  • Provide technical guidance on solution design considerations, ensuring performance, scalability, availability, and maintainability">
  • Conduct user acceptance testing to ensure implemented solutions meet business needs">
  • Promote ongoing support and training to end-users on new systems or enhancements">