Strategic Business Improvement Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

**Classy Wheeler Limited:** A leading IT&T services company in Hong Kong is seeking a skilled professional to fill the role of Strategic Business Improvement Specialist.

**Job Summary:

We are looking for an experienced individual with strong analytical skills and business acumen to join our team. The ideal candidate will have a solid understanding of business processes and be able to identify areas for improvement. As a Strategic Business Improvement Specialist, you will play a key role in enhancing our operational efficiency and productivity.

**Key Responsibilities:

  • Develop and implement strategies to minimize operational risks and improve efficiency and productivity.
  • Assist in formulating workflow designs that align with system capabilities.
  • Conduct business process re-engineering, gap analysis, and improvement initiatives.
  • Liaise with internal and external stakeholders to execute and follow up on operation flow improvements and new initiatives.
  • Prepare monthly reports with data analysis to highlight improvement areas for management decision-making.
  • Collaborate with business users and IT teams to understand requirements and enhance system functionality.
  • Ensure smooth transitions during system integration and migration processes.
  • Assist in managing project deployments, implementation, and support by designing implementation processes and testing scenarios.
  • Provide administrative support, including proposal preparation and project coordination.

**Requirements:

  • University degree or equivalent in Business Administration, Statistics, Operations Management, or related fields.
  • A minimum of 3 years' relevant experience, preferably in telecommunications service industries and/or with IT knowledge and background.
  • Solid experience in project management and control procedures would be an advantage.
  • Strong numerical and analytical ability to identify key issues and solutions systematically.
  • Proficiency in MS Office applications.
  • Excellent command of both spoken and written English and Chinese (Cantonese and Putonghua).

**Estimated Salary:** HKD 50,000 - 70,000 per month, depending on qualifications and experience.

Join us in shaping the future of Classy Wheeler Limited as a Strategic Business Improvement Specialist.



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