Strategic Business Improvement Specialist
2 weeks ago
**Classy Wheeler Limited:** A leading IT&T services company in Hong Kong is seeking a skilled professional to fill the role of Strategic Business Improvement Specialist.
**Job Summary:
We are looking for an experienced individual with strong analytical skills and business acumen to join our team. The ideal candidate will have a solid understanding of business processes and be able to identify areas for improvement. As a Strategic Business Improvement Specialist, you will play a key role in enhancing our operational efficiency and productivity.
**Key Responsibilities:
- Develop and implement strategies to minimize operational risks and improve efficiency and productivity.
- Assist in formulating workflow designs that align with system capabilities.
- Conduct business process re-engineering, gap analysis, and improvement initiatives.
- Liaise with internal and external stakeholders to execute and follow up on operation flow improvements and new initiatives.
- Prepare monthly reports with data analysis to highlight improvement areas for management decision-making.
- Collaborate with business users and IT teams to understand requirements and enhance system functionality.
- Ensure smooth transitions during system integration and migration processes.
- Assist in managing project deployments, implementation, and support by designing implementation processes and testing scenarios.
- Provide administrative support, including proposal preparation and project coordination.
**Requirements:
- University degree or equivalent in Business Administration, Statistics, Operations Management, or related fields.
- A minimum of 3 years' relevant experience, preferably in telecommunications service industries and/or with IT knowledge and background.
- Solid experience in project management and control procedures would be an advantage.
- Strong numerical and analytical ability to identify key issues and solutions systematically.
- Proficiency in MS Office applications.
- Excellent command of both spoken and written English and Chinese (Cantonese and Putonghua).
**Estimated Salary:** HKD 50,000 - 70,000 per month, depending on qualifications and experience.
Join us in shaping the future of Classy Wheeler Limited as a Strategic Business Improvement Specialist.
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