Data Analyst, Operations Specialist
1 week ago
We are seeking a detail-oriented and analytical professional to join our Operations team. This role focuses on supporting supplier relationship management (SRM) and enterprise resource planning (ERP) activities, and the day-to-day operations of the company.
About the Role:
- Collect, organize, and analyze data from various sources, including internal systems and cloud databases.
- Maintain and update the supplier management system to ensure smooth integration of new vendors into the supply chain, driving immediate operational impact.
- Assist in automating sales revenue data processes and support daily operations across various departments to ensure smooth and efficient processes.
- Help analyze existing workflows to identify inefficiencies or bottlenecks and develop strategies to enhance operational efficiency.
- Develop performance dashboards and analytics for continuous monitoring and improvement.
- Collaborate with cross-functional teams to ensure data accuracy, relevance, and alignment with the company's overall strategy.
- Support the management of group policies and the creation and maintenance of Standard Operating Procedures (SOPs).
- Prepare regular reports on operational performance, challenges, and opportunities for senior management.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Strong analytical and problem-solving skills with attention to detail.
- Proven ability to work independently with minimal supervision and collaboratively in a team environment.
- A minimum of 3 years of experience in an operations role, preferably in the financial services sector.
- Prior experience in procurement and vendor management is a plus.
- Proficiency in Excel, Python, SQL, and relational databases.
- Familiarity with SRM and ERP-related software is highly desirable. Experience with Salesforce is a plus.
- Knowledge of business intelligence tools like Power BI, Tableau, or similar is an added advantage.
- Strong organizational and time-management skills, with the ability to work under pressure and manage multiple priorities.
- Excellent communication and interpersonal skills; fluency in English, Cantonese, and Mandarin.
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