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Global Customer Support Specialist
2 weeks ago
Our Company Overview
At Classy Wheeler Limited, we pride ourselves on providing an extensive range of electronic and camera products to our global clients. Our commitment to delivering exceptional customer service has led us to seek a skilled foreign-speaking Customer Service Officer to join our expanding team.
In return, we offer a dynamic work environment that fosters growth and development. If you possess the necessary qualifications and language proficiency, we encourage you to apply.
Job Description
- Deliver first-class customer service to online clients
- Field incoming inquiries via phone, email, and live chat
- Coordinate with other teams to manage order fulfillment
- Streamline the customer's buying process
- Offer post-purchase support and troubleshooting
- Address complaints and provide superior customer care
Essential Requirements
- You must be legally entitled to work in Hong Kong
- Proficiency in French, Polish, German, Dutch, Italian, or Spanish is mandatory
- Superior communication skills; prior experience in customer service is beneficial
- Knowledge of electronic products is desirable
- Preferably available immediately, but fresh graduates are also welcome
- Working hours: 10:00 a.m. - 7:00 p.m., Monday to Friday