Visitor Services Supervisor
4 days ago
The West Kowloon Cultural District Authority is seeking an experienced Assistant Visitor Services Operations Manager to join our team. This role is responsible for leading the front-of-house team and delivering exceptional visitor experiences at M+.
The successful candidate will have a strong background in hospitality or a related industry, with experience in venue management and customer service. They will be able to work effectively in a fast-paced environment and possess excellent communication and problem-solving skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
- Responsibilities
- Lead a team to achieve M+ standards and KPIs.
- Oversee venue operations, including event flows and maintenance.
- Supervise Visitor Services staff, scheduling, performance management, and training.
- Establish standard operating procedures for frontline operations.
- Collaborate with relevant parties on ticketing systems and event planning.
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Visitor Services Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeWe are seeking an exceptional individual to join our team as a Visitor Services Coordinator at the M+ Museum.This is a fixed-term contract position of 2 years with the possibility of renewal, subject to organisational needs and individual performance.As a key member of our team, you will be responsible for overseeing the day-to-day operations of designated...
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Visitor Experience Leader
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeRole DescriptionWe are looking for an experienced Visitor Experience Leader to join our team at M+. As a key member of our Visitor Services team, you will play a vital role in creating exceptional visitor experiences through your leadership and operational expertise.Main Responsibilities:Lead the team to achieve M+ standards and KPIs while ensuring...
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Museum Venue Supervisor
23 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAbout the RoleThe Museum Venue Supervisor is a key position in our Visitor Services team, responsible for overseeing the operational aspects of designated venues. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply.Main Responsibilities:Assist the Manager in leading the team to achieve M+...
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Membership Service Manager
1 day ago
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Reception and Office Support Professional
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob Details:The Membership Supervisor will play a key role in delivering exceptional customer service to M+ members.About the Position:The successful candidate will be responsible for providing high-quality customer service, handling customer inquiries and complaints, processing membership transactions, and promoting members'...
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Supervisor of Transportation Services
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Food Service Supervisor
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Customer Service Representative
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Customer Experience Specialist
22 hours ago
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Operational Services Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeJob OverviewWe are seeking a skilled Operational Services Manager to lead our Visitor Services team in achieving exceptional visitor experiences at M+. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our venues and ensuring that all events flow smoothly.Key Responsibilities:Assist the Manager in leading the team...
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Museum Operations Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAs a key member of the West Kowloon Cultural District Authority team, you will play a pivotal role in ensuring seamless visitor experiences at the M+ Museum.The successful candidate will assist the Manager in leading the Visitor Services team to achieve exceptional standards, driving operational efficiency and customer satisfaction.You will oversee daily...
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Part-time Membership Coordinator
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeAs a key member of our West Kowloon Cultural District Authority team, the Membership Supervisor will play a vital role in providing exceptional customer experiences for our members.This includes performing high quality customer service duties in the member's lounge, handling customer inquiries and complaints, and proactively promoting M+ membership to...
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Financial Services Supervisor
1 day ago
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Culinary Services Supervisor
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Customer Service Representative
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full timeJob DescriptionAt Eureka Language Services Limited, we are seeking a highly organized and detail-oriented Receptionist and Administrative Officer to join our team. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Main Responsibilities:Greet...
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Membership Team Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob Description:M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design, and architecture. We are seeking a skilled Membership Supervisor to join our team.About the Role:Provide high-quality customer service to members in the member's loungeHandle customer inquiries and complaints, escalating unusual situations to...
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Protection Services Representative
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Part-time Membership Liaison
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob Summary:The West Kowloon Cultural District Authority is seeking a highly motivated and detail-oriented Membership Supervisor to join our team.About the Job:The successful candidate will be responsible for performing high-quality customer service duties in the member's lounge, handling customer inquiries and complaints, processing membership transactions,...