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Head of Claims Operations
1 month ago
Chubb is seeking a highly skilled and experienced Head of Claims Operations to lead our claims operations team. As a key member of our leadership team, you will be responsible for driving operational excellence, service quality, and process improvement across the claims process.
Key Responsibilities:- Develop and implement operational strategies to improve efficiency, effectiveness, and customer experience.
- Lead the design and implementation of process improvements, including automation and digitization initiatives.
- Collaborate with cross-functional teams to drive service excellence and quality assurance.
- Manage and develop a high-performing team of claims operations professionals.
- Minimum 10 years of experience in claims operations or a related field.
- Proven track record of driving process improvement and operational excellence.
- Strong leadership and management skills, with experience in leading high-performing teams.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- A competitive salary and benefits package.
- The opportunity to work with a leading insurance company.
- A dynamic and supportive work environment.
