Technical Officer, Network Operations Specialist

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Job Summary

We are seeking a highly skilled Technical Officer to join our Network Operations team at HKT. As a Technical Officer, you will play a critical role in ensuring the smooth operation of our network infrastructure.

Key Responsibilities

  • Perform network surveillance and monitoring for Voice, Broadband, Data, and Cloud platforms to identify and troubleshoot issues.
  • Support incident management and escalation to the supervisory team to ensure timely resolution of network issues.
  • Collaborate with cross-functional teams to analyze and resolve complex network issues.
  • Attend shift duty to support 24/7 center operations and provide technical support as needed.

Requirements

  • Degree in Telecommunications, Engineering, Information Technology, Computer Science, or related field.
  • Fresh graduates are welcome to apply.
  • Excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Proficiency in written and spoken English and Chinese.

What We Offer

  • Competitive salary package.
  • Attractive benefits, including annual leave, medical insurance, and discretionary bonus.


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