Technical Officer, Network Operations Specialist
2 months ago
Job Summary
We are seeking a highly skilled Technical Officer to join our Network Operations team at HKT. As a Technical Officer, you will play a critical role in ensuring the smooth operation of our network infrastructure.
Key Responsibilities
- Perform network surveillance and monitoring for Voice, Broadband, Data, and Cloud platforms to identify and troubleshoot issues.
- Support incident management and escalation to the supervisory team to ensure timely resolution of network issues.
- Collaborate with cross-functional teams to analyze and resolve complex network issues.
- Attend shift duty to support 24/7 center operations and provide technical support as needed.
Requirements
- Degree in Telecommunications, Engineering, Information Technology, Computer Science, or related field.
- Fresh graduates are welcome to apply.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Proficiency in written and spoken English and Chinese.
What We Offer
- Competitive salary package.
- Attractive benefits, including annual leave, medical insurance, and discretionary bonus.
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