Network Infrastructure Specialist

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Job Title: Assistant Vice President, Network Specialist, Technology

Job Summary:
We are seeking a highly skilled and experienced Network Specialist to join our Technology team at DBS Bank (Hong Kong) Limited. The successful candidate will be responsible for providing daily technical support for the bank's data networks, ensuring smooth operations and prompt resolution of any network-related issues.

Key Responsibilities:
  • Provide technical support for the bank's data networks, ensuring smooth operations and prompt resolution of any network-related issues
  • Oversee and supervise network service providers to deliver high-quality services, adhering to agreed-upon Service Level Agreements (SLAs)
  • Take ownership of production problems under the network team, coordinating with relevant stakeholders to ensure timely and effective resolution, minimizing any adverse effects on business operations
  • Collaborate with regional teams to plan, review, and implement change requests related to the core network, ensuring seamless integration with existing infrastructure
  • Manage network service delivery to meet SLA commitments and industry best practices, maintaining a high standard of service quality
  • Ensure that infrastructure services delivered under the network team comply with audit and information security requirements, safeguarding the bank's data and customer information
  • Conduct thorough capacity planning exercises to meet present and future business requirements, ensuring the network infrastructure can accommodate the organization's growth
  • Maintain and execute network team-related disaster recovery plans to ensure business continuity and minimize downtime during critical events
  • Actively participate in network team-related projects and initiatives, providing valuable insights and technical expertise to drive successful outcomes

Requirements:
  • Bachelor's degree or above in Information Technology or a related discipline
  • Minimum 5 years of relevant working experience in managing and supporting complex data networks in a banking or financial services environment
  • Holder of Cisco CCNP/CCIE certification, which will be considered a strong advantage
  • Proficiency in supporting Cisco (Nexus, VPN, ACS, WLC & ISE), Infoblox, F5, Arista, Huawei, Nagios, Netbrain, Checkpoint, and Palo Alto systems
  • Strong analytical skills in network troubleshooting, fault isolation, and rectification
  • Experience in Cisco ACI and SDA will be an added advantage
  • Knowledge of banking technologies will be considered a plus
  • Excellent verbal and written communication skills in English and Chinese (both Cantonese and Mandarin), enabling effective communication with staff at all levels
  • Demonstrated customer and business focus with a positive working attitude and the ability to be a good team player

What We Offer:
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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