Collection Information Manager

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

**Job Summary:**

We are seeking a highly skilled Collection Information Manager to oversee the collection management system and lead the team responsible for maintaining accurate and up-to-date information.

About Us:

The West Kowloon Cultural District Authority is a leading cultural institution dedicated to promoting arts, culture, and entertainment in Hong Kong. We are committed to providing a world-class experience for our visitors and stakeholders.

Key Responsibilities:

  • Oversee the customization and management of the TMS suite of applications to ensure efficient workflows and best possible access to collection information.
  • Lead the efforts for collection information projects, collaborating with the Digital team to identify and implement workflows.
  • Design reports for statistics on collections information, collections activities, data integrity, and location tracking of the collections.
  • Develop and maintain the TMS training program for museum staff, continually evaluating its effectiveness and developing new courses as needed.
  • Create and enhance an internal website providing staff with instruction and documentation to support TMS use.
  • Collaborate with Collection Curators, Registrars, Conservation, and Archives & Library teams to agree, implement, and maintain collection cataloguing standards.
  • Propose and develop collections and information management projects, such as exhibition label development, light dose data, subject tagging.
  • Develop additional tools to enhance user interactions with TMS, such as List View Explorer, data look-up lists, and auto-translators.
  • Manage the TMS vendor relationship, prioritizing and communicating issues/needs for future development and regular updates.
  • Oversee the health and security of the collections database, working with IT to ensure upgrades, patches, backups, etc. are managed in a timely manner.
  • Recruit, train, supervise, and establish priorities for the Collection Information Team.

Requirements:

  • At least 10 years of experience working in an information management role within a museum, gallery, archive environment, with at least 2-3 years in a managerial capacity.
  • Extensive experience on processes and procedures involved in a range of collections management activities.
  • Extensive knowledge of museum cataloguing data standards and experience with user support, training, and documentation.
  • Experience of collections documentation and digitization projects in a museum, art gallery, or similar organization; Experience with TMS is strongly preferred.
  • Relevant experience of analyzing users' requirements and creating purpose-made reports for data management and workflows implementation to support daily museum operations and accountability for the collections.
  • Experience on integration of collection database information with external systems such as application programming interfaces (API) and web projects is desirable.
  • An excellent understanding and appreciation of structured/systematic approaches to managing information.
  • Strong organizational skills, with the ability to prioritize own workload and meet deadlines.
  • Proven experience with project management and staff supervision is required.
  • Demonstrably excellent attention to detail and a flexible approach to work.
  • Excellent verbal and written communication skills in English, and preferably in Chinese, with the ability to liaise effectively with both internal and external parties.
  • Advanced computer skills esp. in the use of collections management databases, digital asset management systems, and/or other IT interface systems.

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