Senior Technical Support Specialist
4 days ago
Overview
Carrier, a leading organization in the industry, is seeking an experienced Senior Technical Support Specialist to join our team in Hong Kong.
Salary Range
The estimated salary for this role is HKD 45,000 - HKD 60,000 per month, depending on qualifications and experience.
Job Description
The ideal candidate will have excellent communication skills and be able to maintain effective relationships with customers and field team members. This includes frequent contact with customers, requiring a high degree of tact and courtesy.
We are looking for someone with diverse product knowledge and diagnostic procedures experience, who can analyze and interpret test information to resolve design/system related problems.
Required Skills and Qualifications
- University degree or equivalent
- Theoretical to advanced knowledge obtained through a University degree
- Practical knowledge of Carrier organization, programs or systems
- A minimum of 3 years prior relevant experience
Benefits
Carrier offers a range of benefits to its employees, including equal opportunities and affirmative action policies. We welcome all qualified applicants and provide a fair and inclusive work environment.
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