Outward Remittance Team Lead
4 days ago
The Outward Remittance Team Lead will be responsible for overseeing the processing of outward remittances, ensuring compliance with regulatory guidelines, and providing exceptional customer service. Key responsibilities will include verifying the accuracy and completeness of transaction data, investigating discrepancies, and collaborating with internal departments to address customer and branch queries.
Responsibilities:
- Oversee the processing of outward remittances
- Verify the accuracy and completeness of transaction data
- Investigate and resolve discrepancies in outward remittances
- Collaborate with internal departments to address customer and branch queries
Requirements:
- Bachelor's degree or higher in a relevant field
- Minimum 5 years of experience in banking operations with at least 2 years in a supervisory role
- Strong knowledge of remittance processes and regulations
- Excellent analytical, problem-solving, and communication skills
- Fluency in English and Chinese, with proficiency in Putonghua an asset
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