Hospitality Team Lead

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Sports Institute Full time
Job Summary

We are seeking a highly motivated and experienced Catering Supervisor to join our team at the Hong Kong Sports Institute. The successful candidate will be responsible for leading a team of staff to deliver exceptional customer service, manage food service operations, and maintain high standards of food quality and safety.

The ideal candidate will have a strong background in food service operations, excellent leadership skills, and the ability to work effectively in a fast-paced environment. They will also possess excellent communication and problem-solving skills, with the ability to motivate and train staff to achieve exceptional results.

Key Responsibilities:

  • Assist the Assistant Catering Manager in managing daily operations, including staff supervision, training, and development.
  • Oversee the preparation and presentation of food products, ensuring high quality and food safety standards are maintained.
  • Lead the service team to provide exceptional customer service and maintain a clean and safe working environment.
  • Responsible for inventory control, stock management, and ordering supplies.
  • Handle customer inquiries and complaints in a professional and courteous manner.
  • Prepare duty rosters and schedules for staff.

Requirements:

  • Completion of Form 5 or equivalent.
  • Certificate in Food and Beverage Operations or equivalent is an advantage.
  • Minimum of 8 years' relevant experience, with 3 years at supervisory level.
  • Good command of spoken English and Cantonese.


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