Hospitality Team Lead
4 days ago
We are seeking a highly motivated and experienced Catering Supervisor to join our team at the Hong Kong Sports Institute. The successful candidate will be responsible for leading a team of staff to deliver exceptional customer service, manage food service operations, and maintain high standards of food quality and safety.
The ideal candidate will have a strong background in food service operations, excellent leadership skills, and the ability to work effectively in a fast-paced environment. They will also possess excellent communication and problem-solving skills, with the ability to motivate and train staff to achieve exceptional results.
Key Responsibilities:
- Assist the Assistant Catering Manager in managing daily operations, including staff supervision, training, and development.
- Oversee the preparation and presentation of food products, ensuring high quality and food safety standards are maintained.
- Lead the service team to provide exceptional customer service and maintain a clean and safe working environment.
- Responsible for inventory control, stock management, and ordering supplies.
- Handle customer inquiries and complaints in a professional and courteous manner.
- Prepare duty rosters and schedules for staff.
Requirements:
- Completion of Form 5 or equivalent.
- Certificate in Food and Beverage Operations or equivalent is an advantage.
- Minimum of 8 years' relevant experience, with 3 years at supervisory level.
- Good command of spoken English and Cantonese.
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