Desktop Infrastructure Engineer

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time
Key Performance Indicators:

The ideal candidate will be measured on their ability to deliver high-quality IT support, meet client expectations, and contribute to the growth and success of BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY. Key performance indicators will include:

  • Client satisfaction ratings, reflecting the quality of IT support provided.
  • Ticket resolution rates, measuring the efficiency and effectiveness of support delivered.
  • Client retention rates, indicating the value and trust placed in our services.
  • Timely completion of projects and tasks, ensuring deadlines are met and expectations exceeded.


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