Data and Analytics Manager
1 day ago
Unlock the Power of Data
HSBC is seeking a high-calibre professional to join our team as a Data and Analytics Manager. This role will play a critical part in driving business growth and informing strategic decisions through the effective use of data and analytics.
Key Responsibilities
- Develop and implement business analytics solutions to support RBWM business strategies
- Provide innovative and analytical solutions capitalizing advanced data and analytics capabilities and communication toolkits
- Optimize and craft personal and relevant communications through targeting/offers and industrialized processes
- Support to enable point-in-time personalized and relevant dialogues with customers
- Support to enhance operational effectiveness leveraging the advanced technologies and communication toolkit
- Champion customer experience as the forefront in customer communications
Requirements
- Possess 4 to 8 years' experience in one or multiple skills in business / process analytics or contact and communication design and operation in the financial or digital domains or similar experience in analytics consulting or managing digital products
- Good problem solving skills
- Exhibit self-motivated, self-starter behaviours. Good communicator and interpersonal skills
- Experience in one or more of: customer segmentation, digital marketing, data science, portfolio analytics, use of open-source data in analyses
- Strong team player, able to work members of different skills and experiences
- Comfortable to operate in a complex matrix structure with multiple stakeholders
- Experience with 1+ AGILE methods: Scrum, Kanban, SAFe, Pair programming
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