Data Analytics Manager
3 weeks ago
Unlock the Power of Data
HSBC is seeking a high-calibre professional to join our team as a Manager Data and Analytics. This role will play a critical part in helping us deliver on our purpose of opening up a world of opportunity for our customers.
Key Responsibilities
- Develop and implement business analytics solutions to support our business strategies
- Provide innovative and analytical solutions to drive business growth and improvement
- Optimize and craft personal and relevant communications with customers
- Support the development of point-in-time personalized and relevant dialogues with customers
- Champion customer experience as the forefront in customer communications
Requirements
- 4-8 years' experience in business / process analytics or contact and communication design and operation in the financial or digital domains
- Good problem-solving skills and self-motivated, self-starter behaviours
- Experience in customer segmentation, digital marketing, data science, portfolio analytics, or use of open-source data in analyses
- Strong team player with ability to work with members of different skills and experiences
- Comfortable operating in a complex matrix structure with multiple stakeholders
- Experience with Agile methods such as Scrum, Kanban, SAFe, or Pair programming
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