Community Living Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Raafawa Full time
About Raafawa">

Raafawa is a renowned provider of Seniors Living services, dedicated to creating vibrant communities that promote wellness and independence in retirement.

Role Overview">

We are seeking an experienced Estate Manager to lead our Retirement Living team at Amity Village, located in Albany, WA. As the Estate Manager, you will oversee a team of staff to deliver high-quality services to residents living on the estate, ensuring efficient, effective, and consistent service delivery.

Key Responsibilities">
  • Maintain occupancy levels for independent living units and ensure they meet agreed standards.
  • Manage building maintenance, grounds, gardens, and equipment within the estate.
  • Provide guidance and directions to staff, including training and development to ensure compliance with relevant legislation.
  • Prepare lease documentation for incoming residents.
  • Develop plans for continuous improvement involving management, staff, volunteers, residents, and key representatives.
  • Conduct resident meetings as required by legislation.
About You">

To be successful in this role, you will have:

  • Prior experience in leadership and management, including financial management and budgeting.
  • Highly developed interpersonal and teamwork skills.
  • Knowledge of Retirement Living legislation and Occupational Safety and Health requirements.
  • A commitment to quality assurance, continuous improvement, and customer service principles.
  • The ability to manage complaints and feedback effectively.
  • A willingness to respond to emergencies outside regular working hours.
What We Offer">
  • A competitive salary package with opportunities for professional development and career progression.
  • A supportive work environment that values teamwork and mutual respect.
  • Free onsite parking at all our locations.
  • An Employee Assistance Program providing confidential support for personal or work-related matters.
  • A Referral Program offering bonuses for referring friends to join our team.
  • Exclusive benefits and perks, including free Perth Zoo access.


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