Community Living Director
1 week ago
Raafawa is a renowned provider of Seniors Living services, dedicated to creating vibrant communities that promote wellness and independence in retirement.
Role Overview">We are seeking an experienced Estate Manager to lead our Retirement Living team at Amity Village, located in Albany, WA. As the Estate Manager, you will oversee a team of staff to deliver high-quality services to residents living on the estate, ensuring efficient, effective, and consistent service delivery.
Key Responsibilities">- Maintain occupancy levels for independent living units and ensure they meet agreed standards.
- Manage building maintenance, grounds, gardens, and equipment within the estate.
- Provide guidance and directions to staff, including training and development to ensure compliance with relevant legislation.
- Prepare lease documentation for incoming residents.
- Develop plans for continuous improvement involving management, staff, volunteers, residents, and key representatives.
- Conduct resident meetings as required by legislation.
To be successful in this role, you will have:
- Prior experience in leadership and management, including financial management and budgeting.
- Highly developed interpersonal and teamwork skills.
- Knowledge of Retirement Living legislation and Occupational Safety and Health requirements.
- A commitment to quality assurance, continuous improvement, and customer service principles.
- The ability to manage complaints and feedback effectively.
- A willingness to respond to emergencies outside regular working hours.
- A competitive salary package with opportunities for professional development and career progression.
- A supportive work environment that values teamwork and mutual respect.
- Free onsite parking at all our locations.
- An Employee Assistance Program providing confidential support for personal or work-related matters.
- A Referral Program offering bonuses for referring friends to join our team.
- Exclusive benefits and perks, including free Perth Zoo access.
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