Telecom Infrastructure Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Description

As a Telecom Infrastructure Manager at Classy Wheeler Limited, you will be responsible for overseeing the operations and maintenance of our network and hosting infrastructure.

Your primary objective will be to support the daily activities of our in-country customer fronting & support team, while also providing pre-sales support to Product and Sales regarding colocation services.

You will work closely with local carriers/service providers, Joint-Venture Partners, and equipment vendors to build strong relationships and ensure quality and cost-effective operations resources delivery.

The role involves managing DC operation-related costs within allocated budgets, negotiating with local suppliers and service providers, and performing daily housekeeping/maintenance of DC infrastructure facilities.

Additional responsibilities include managing the Data Center environment facilities and maintenance, ensuring physical security, and responsible for incident management process.

Responsibilities
  • Manage the Data Center environment facilities and maintenance to ensure facility stability.
  • Responsible for Data Center physical security, including physical access and security monitoring.
  • Ensure all activities in Data Center are properly approved and logged.
  • Responsible for incident management process; act as incident manager to ensure all production incidents are properly followed up in a timely manner and resolved with solutions.
  • Responsible for the layout and inventory in Data Center.
  • Manage suppliers to ensure all purchases for Data Center have high-cost efficiency and high service level.
  • Provide pre-sales support for RFQ and RFP activities.
  • Responsible for ISO 27001 internal and external audits.
  • Handle OPEX and CAPEX.
Requirements
  • Degree in Electronic/Telecommunication/ICT or equivalent.
  • Knowledge of Data Centre operations and ISO27001 is required.
  • CCNA certification or equivalent would be an advantage.
  • Resourceful, innovative, and independent worker.
  • High customer service focus and engagement skills.
  • Possess good leadership, teamwork, effective communication, and problem-solving skills.
  • Good oral and written communication skills in English, Mandarin & local native language.
  • Minimum 3-4 years related working experience in the telecommunication service industry or Data Center operation.

We offer a competitive salary of $80,000 - $110,000 per annum, depending on experience.



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