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Operational Risk and Governance Manager

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We provide a platform for our people to excel and make an impact, supporting their career ambitions and career growth.

Job Responsibilities:

  • Participate in review processes for Risk & Control Self Assessment, Audit, Regulatory, SOX Reviews, Incidents, and other assigned tasks to ensure audit, regulatory, and business findings are fairly justified and properly documented.
  • Design and conduct Quality Assurance Programs across customer and health operation functions to ensure regulatory requirements and company standards are met, providing training to Ops L1A teams to achieve service excellence with managed risk exposure.
  • Oversee and monitor Key Risk Indicators assigned by Head of Ops L1B, maintaining the effectiveness and efficiency of Operation processes, including liaising with Operations L1A and L2 Risk, L3 Audit, and Regional stakeholders.
  • Prepare Local and Group Reporting exercises to ensure accurate, timely, and complete documentation, providing good justifications and explanations for reported items.
  • Participate and share advice on key projects assigned by Head of Ops L1B from risk and compliance perspectives to ensure Compliance and Legal requirements are well interpreted, considered, and executed during project management.

Job Requirements:

  • University graduate, preferably in Accounting, Finance, Operational Risk, or a related discipline.
  • 10 years internal/external auditing, risk and control management, compliance, quality assurance, or consulting experience, preferably gained from insurance or financial institutions.
  • Recognized professional accounting/auditing/risk management is preferred (e.g. CPA, CISA, FRM etc.).
  • Excellent command of English and Chinese (written and spoken) including Putonghua.
  • Proficient in using Microsoft applications, e.g. Excel, PowerPoint, Word, etc.
  • Proven project management skills and strong analytical skills.