IT Infrastructure and Operations Manager or Senior IT Architect
4 days ago
We are currently seeking a seasoned IT Infrastructure and Operations Manager to join our team at W-Consulting Company Ltd. to be based in either Hong Kong or Singapore. Our company is a leading provider of data center platform services, with a strong presence in Asia.
**Key Responsibilities:**
- Assist in developing and implementing IT roadmaps and infrastructure strategies to support business growth and objectives.
- Design, architect, engineer, and implement Microsoft Enterprise Solutions, such as Microsoft 365, Azure AD, and Intune management services.
- Support the Cloud Operation and Delivery team in driving cloud adoption and ensuring seamless cloud operations.
- Oversee IT operations, including helpdesk support, troubleshooting, LAN/WAN technologies, IP network routing, and firewalls.
- Provide technical guidance and support to internal stakeholders across various departments.
- Develop and maintain company-wide IT standards and best practices.
- Support internal users from the APAC region with their IT needs.
**Requirements:**
- Hold a degree in Information Technology or a related field.
- Minimum 5-8 years of hands-on experience in infrastructure solution architecture, engineering, and operation.
- Proven experience in developing and maintaining various Microsoft Enterprise Solutions, such as Microsoft 365, Azure AD, and Intune management.
- Strong knowledge of LAN/WAN technologies, IP networks routing, and firewalls.
- Ability to perform remote troubleshooting and provide accurate instructions.
- A hands-on individual with a willingness to perform helpdesk duties when necessary.
- Effective written and verbal communication skills in English and preferably an additional Asian language.
- Technical certification with ITIL, MSITP, or CCNA is an added advantage.
- Candidates with less experience may be considered for the Senior IT Professional position.
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