Head of Credit Support Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Job Title: Head of Credit Support About the Role: Hang Seng Bank Limited is seeking a high-calibre professional to join our Private Banking Department as Head of Credit Support. In this role, you will be responsible for managing the loans portfolio of private banking clients, including credit quality, margins, and utilization. You will also contribute to the growth of loan balance and utilization, maintain effective collaboration with frontlines for credit advice and proposal approvals, and drive credit-related projects to exploit new revenue sources and process streamlining to enhance efficiencies. Key Responsibilities: * Manage loans portfolio of private banking clients, including credit quality, margins, and utilization * Contribute to the growth of loan balance and utilization * Maintain effective collaboration with frontlines for credit advice and proposal approvals * Drive credit-related projects to exploit new revenue sources and process streamlining to enhance efficiencies * Conduct regular monitoring on loan portfolio and initiate procedural changes and/or system enhancements to fulfill both internal & external requirements to ensure control effectiveness * Oversee capacity planning and productivity management to ensure a sustainable operation model is in place for scheduled reviews with the ability to cater for business priorities * Strategize planning for private banking and drive collaboration across teams to create synergy * Keep abreast of lending market trend and drive on-going enhancement on lending business or product offerings to private banking customers * Manage team members to maintain the Group's/Bank's internal control standards, implement and observe the Group's/Bank's Compliance Policy and maintain awareness of operational risk and minimize the likelihood of its occurring Requirements: * University graduate with degree preferably in Business Administration, Finance, Accounting or relevant discipline * Minimum 10 years of experience in banking industry covering credit / frontline liaison function, preferably with Private Bank experience * Proven managerial, supervisory and planning experience; with understanding of sales culture and sales support function * Strong self-motivation and ability to work under pressure; excellent interpersonal and stakeholder management skills * Understanding of the latest development in compliance, regulatory requirements and credit guidelines * Proficient in both English and Chinese * Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes About Us: Hang Seng Bank Limited is a leading financial services organization in Hong Kong, providing a wide range of personal and commercial banking services. We are committed to service excellence and seek to attract high-calibre talent to join our team. How to Apply: If you are interested in this role, please visit our website for details on how to apply.

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