Support Services Coordinator for Residential Properties

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Summary:

We are seeking a highly motivated and organized individual to fill the position of Support Services Coordinator for Residential Properties. As a key member of our team, you will be responsible for providing administrative support, handling incoming calls and enquiries from residents and owners, and maintaining accurate documentation. You will also be required to prepare correspondences and reports, and ensure that all tasks are completed efficiently.

Key Responsibilities:
  • Provide administrative support to the team, ensuring that all tasks are completed to a high standard
  • Respond to resident and owner inquiries, addressing any concerns or issues in a professional and courteous manner
  • Maintain accurate records and documentation, ensuring that all information is up-to-date and secure

Required Skills and Qualifications:
  • A minimum of Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE, including English and Chinese Languages
  • A minimum of 2 years' experience in customer services/property management, with a strong focus on delivering excellent customer service and resolving issues effectively
  • Strong interpersonal and communication skills, with a good command of both written and spoken English and Chinese (including Putonghua)
  • Hands-on experience in software applications such as English and Chinese word processing, Excel, PowerPoint, etc.


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