Residential Property Management Assistant
3 days ago
Job Description
Company Overview:The Mass Transit Railway Corporation is a leading public transportation provider in Hong Kong, committed to delivering efficient and reliable services to our customers.
Job Summary:We are seeking an experienced Residential Property Manager to join our team as an Assistant Property Officer - Residential Operations. The successful candidate will be responsible for the day-to-day operational duties of a residential building managed by the Corporation.
Key Responsibilities:- Perform general administrative tasks including reception duties, handling incoming calls and enquiries from residents and owners, preparing correspondences and reports, and maintaining documentation.
- Provide exceptional customer service to residents and visitors, responding promptly to their queries and concerns.
- Maintain accurate records and databases, ensuring compliance with Corporation policies and procedures.
- A minimum of 2 years' experience in customer services or property management, preferably in a similar role.
- Strong interpersonal and communication skills, with the ability to build effective relationships with residents, colleagues, and other stakeholders.
- Proficient in software applications such as Microsoft Office, including English and Chinese word processing, Excel, PowerPoint, etc.
- A competitive salary package, including a joining bonus.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive work environment that values diversity and inclusion.
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