Residential Property Management Assistant

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

Job Description

Company Overview:

The Mass Transit Railway Corporation is a leading public transportation provider in Hong Kong, committed to delivering efficient and reliable services to our customers.

Job Summary:

We are seeking an experienced Residential Property Manager to join our team as an Assistant Property Officer - Residential Operations. The successful candidate will be responsible for the day-to-day operational duties of a residential building managed by the Corporation.

Key Responsibilities:
  • Perform general administrative tasks including reception duties, handling incoming calls and enquiries from residents and owners, preparing correspondences and reports, and maintaining documentation.
  • Provide exceptional customer service to residents and visitors, responding promptly to their queries and concerns.
  • Maintain accurate records and databases, ensuring compliance with Corporation policies and procedures.
Requirements:
  • A minimum of 2 years' experience in customer services or property management, preferably in a similar role.
  • Strong interpersonal and communication skills, with the ability to build effective relationships with residents, colleagues, and other stakeholders.
  • Proficient in software applications such as Microsoft Office, including English and Chinese word processing, Excel, PowerPoint, etc.
Benefits:
  • A competitive salary package, including a joining bonus.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive work environment that values diversity and inclusion.


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