Residential Property Management Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

Job Description

This role is responsible for performing day-to-day operational duties in a residential building managed by the Mass Transit Railway Corporation.

The successful candidate will be expected to provide general administrative support, handle incoming calls and enquiries from residents, prepare correspondences and reports, and maintain accurate documentation.

Key Responsibilities:

  • Perform daily operational tasks, ensuring efficient management of residential buildings under our care.
  • Provide exceptional customer service, responding to queries and resolving issues promptly and professionally.
  • Prepare high-quality reports and correspondence, maintaining clear and concise communication with stakeholders.

Requirements:

  • Degree or equivalent qualification in a relevant field (e.g. hospitality, business administration, property management).
  • A minimum of 2 years' experience in customer-facing roles, preferably within the property or facility management sector.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with residents, colleagues, and other stakeholders.


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