Cathay Pacific Host
4 weeks ago
Cathay Pacific Airways Limited is seeking a highly skilled and customer-focused Host to join our team at the lounge. As a Host, you will be responsible for delivering exceptional customer service, ensuring a seamless and memorable experience for our guests.
Key Responsibilities- Provide warm and professional welcome to customers, ensuring a smooth and efficient check-in process.
- Engage with customers, anticipate their needs, and work with the lounge team to deliver special experiences.
- Ensure the lounge area is clean and well-maintained, and that all necessary amenities are available.
- Assist with the preparation and serving of food and beverages, ensuring high standards of quality and presentation.
- Respond to customer inquiries and resolve any issues in a timely and professional manner.
- Collaborate with the lounge team to ensure seamless communication and a high level of customer satisfaction.
- Right to work in Hong Kong.
- Minimum age of 18.
- F.5 or Diploma in Hospitality / F&B or related disciplines is an advantage.
- Relevant working experience in catering, hospitality, fine dining, and luxury hotels is an advantage.
- Standard of spoken/ written English and Cantonese. Mandarin is an advantage.
- Customer-oriented, energetic, and outgoing personality.
- Keen to develop a career in Food & Beverage industry.
- Demonstrate a positive attitude, attention to detail, great team work, and ability to work well under pressure.
- Being part of a world-class service brand to be proud of.
- World-class training and structured career progression path.
- A safe and collaborative working environment which embraces a diverse and inclusive culture.
- Extensive medical coverage & insurance scheme for you and your dependents.
- Flexible retirement scheme.
- Discounted travel across many airlines for you and your family.
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Cathay Pacific Host
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