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Customer Support Professional

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China SupportYourApp Full time

At SupportYourApp, we are seeking a skilled Crypto Support Specialist to join our team. As a key member of our customer support team, you will provide exceptional service to our clients via chats and emails.

We are looking for someone with native Chinese and English upper intermediate (B2 level) language skills, as well as at least 6 months of experience in a customer support role. If you have experience with live chats and emails, and an interest in crypto or stock exchange, this could be the perfect opportunity for you.

As a Crypto Support Specialist, your main responsibilities will include providing customer support via chats and emails, building positive and long-lasting relationships with customers, and meeting team KPIs. You will also need to stay up-to-date with cutting-edge technology and securely work with customers' sensitive information.

We offer a flexible schedule, the opportunity to work fully remotely, and an inclusive international environment. Our compensation is in USD, and we offer good bonuses for referring friends. We also provide paid intensive training and probation, as well as work-life balance and responsive management interested in your growth and long-lasting cooperation.