Trade Operations Associate, Banking Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

About the Role

We are seeking a highly skilled Trade Operations Associate to join our team in Hong Kong. This is an exciting opportunity for someone who is passionate about trade operations and wants to make a real impact in the industry.

Key Responsibilities

  • Perform supervisor and checker functions assigned by Team / Section Manager, including people management, system input and authorization, data and information verification, receiving and dispatching of documents.
  • Screen applications for compliance with terms and conditions as per approved credit approval, prepare documents, answer enquiries from internal and external customers, liaise with service providers, propose and execute resolutions on problems and exceptions, and handle and manage projects.
  • Provide advice and guidance to staff members on daily operations and resolution of problems and exceptions.
  • Evaluate and escalate exceptions, problems, errors, and abnormal transactions identified during processing to Team / Section Manager or Department Manager.
  • Suggest improvement opportunities to Team / Section Manager when applicable.
  • Cooperate with team members to achieve tasks assigned by supervisors.
  • Achieve defined KPIs.

Requirements

  • Minimum 3 to 5 years experience in trade related banking operations.
  • In-depth knowledge of trade related international rules, regulations, and practices.
  • Good spoken English, Cantonese, and Mandarin, and PC skills.
  • Strong sense of risk and fraud control.
  • Capable of working effectively under pressure and tight deadlines.
  • Good leadership and organizational skills.
  • Willingness to accept new ideas and changes.

About DBS Bank

DBS Bank is one of the largest banking groups in Asia, operating in 17 markets globally. Our bank has a strong reputation for innovation, sustainability, and customer-centricity. As a Trade Operations Associate at DBS Bank, you will be part of a dynamic team that supports our business partners through multiple banking delivery channels.

Benefits and Salary

As a Trade Operations Associate at DBS Bank, you can expect a competitive salary ranging between HKD80,000 to HKD120,000 per month, depending on your experience. You will also enjoy a range of benefits, including medical insurance, retirement plan, and training and development opportunities.



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