Trade Support/Operations Specialist

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Liquidnet Full time

We are seeking a highly skilled Trade Support/Operations Specialist to join our team at Liquidnet. In this role, you will be responsible for servicing primarily APAC clients, both in domestic and international markets, and acting as backup for Australian domestic clients.

As a Trade Support/Operations Specialist, you will liaise with the APAC institutional client base in the post-execution (Operations) area and the Front Office (Sales Trading) team to ensure that client delivery is of a high quality. You must possess excellent client service & communication skills, and a confident manner to effectively manage internal/external client expectations and deliver quality services.

The Trade Services Team in Asia has representatives in Sydney, Tokyo, and Hong Kong. Your primary responsibilities will include:

  • Performing client onboarding processes and static data maintenance
  • Ensuring timely and accurate processing of client trades and onward submission to the custodian, providing operational support to all members
  • Performing pre-matching with both market and client counterparties
  • Managing monthly commission claims and reconciliations in different markets
  • Collecting and allocating trades, internal processing of trades (issuance of confirmations and uploading trades to the clearing bank)
  • Identifying and resolving workflow issues and liaising with internal/external departments and clients to communicate resolution of outstanding issues, ensuring escalation to immediate manager
  • Daily/Monthly Trade, Tax, and Regulatory reporting to Exchanges and Regulators
  • Creating and updating various statistics for members (trade allocations, pre-match rates/fail rates, etc.)
  • Initiating new procedures and solutions to improve productivity, system enhancements, and increase STP
  • Taking responsibility for assigned department projects (UAT, system enhancements, etc.)
  • Ensuring all daily/weekly/monthly reconciliations are completed in a timely manner to produce reports to management
  • Managing CSA (Commission Sharing Agreement) requests with other internal departments and clients

Essential qualifications include:

  • Some experience working in post-trade and settlement
  • Familiarity with sell-side and/or buy-side trading floor environments and support functions
  • Experience with middle and/or back-office processing systems
  • Willingness to work on public holidays whenever needed (on shift/rotation basis)
  • Willingness to work Japanese or Sydney trading hours occasionally
  • Knowledge and understanding of the on-exchange cash equities trading and settlement
  • Knowledge of Settlement lifecycle of APAC markets
  • Strong verbal and written skills for communicating with internal/external clients
  • Quick learner, enthusiastic

Desired qualifications include:

  • Japanese language skills
  • Omgeo Alert and CTM platform knowledge (vendor systems)
  • Fixed Income product knowledge

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. Your potential is what truly matters to us.

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready, and willing to contribute. TP ICAP Accord - our Employee Network - is a central part of this.

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